LESHA IVEY
Richmond,VA
Overview
33
33
years of professional experience
Work History
School Nurse
Charles City Public School
Charles City, VA
10.2023 - Current
- Advised parents and guardians about their child's health status at school or home.
- Greeted and logged in students arriving at office.
- Maintained accurate records of student health information.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Developed individualized healthcare plans for students with special needs.
- Participated in meetings with other healthcare professionals to discuss best practices for providing quality care to students.
- Conducted screenings for vision, hearing, growth, and physical development.
- Coordinated with outside medical providers regarding student care.
- Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
- Instructed classes on nutrition, hygiene, and disease prevention.
- Contacted parents or medical facilities when student condition warranted.
- Conducted immunization programs and sight and hearing testing.
- Applied sound decision-making process to school nursing practice.
- Communicated with students about feelings, need for assistance or social and emotional support.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Reported pertinent information to authorities in cases of child endangerment, neglect or abuse.
- Educated faculty members on recognizing signs of illness in students.
- Monitored immunization requirements for all enrolled students.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Performed routine inspections of the school premises to identify any potential hazards or risks to student safety.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Inventoried and ordered medical or office supplies or equipment.
- Collaborated with teachers and other staff members to ensure a safe learning environment for students.
- Provided direct health care services to students involving triage, evaluation, and first aid care for illness and injury.
- Attended professional development conferences related to pediatric nursing topics.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Administered and supervised administration of prescription medication to students.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Investigated incidents of abuse or neglect reported by faculty members or other staff members.
- Provided health services to students, including first aid and administering medication.
- Monitored infection control procedures to verify facility-wide health and safety.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Changed dressings on wounds.
- Documented observations of student behavior, complaints or physical symptoms.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Responded quickly to emergency situations involving student health issues.
- Assisted in the management of communicable diseases among students.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Registered Nurse
Heaven's Touch Nursing Services, LLC
Richmond, VA
06.2003 - 06.2023
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization
- Monitored patients after surgery, answered questions and provided home care strategies
- Conducted intake assessments with patients and relatives to gather case history
- Created, implemented and evaluated patient care plans with medical team
- Assessed competency of clinical staff to promote quality, continuity and safety
- Conducted recruitment and retention activities to develop highly skilled nursing team
- Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice
- Implemented changes needed to correct deficiencies found during government inspections
- Monitored development, implementation and updates of individualized care plans
- Coordinated medical and health services in compliance with government regulations and policies set by board of trustees
- Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process
- Budgeted, managed and scheduled staff of 15-25 nurses, fostering environment supportive of both paraprofessionals/professional and patients
- Administered executive supervision, exercising independent judgement to select proper course of action in policies and procedures
- Implemented and directed clinical services and operations to deliver competent, quality care
- Collaborated with multi-disciplinary staff to improve overall patient care and response times
- Maintained communication and transparency with governing boards, department heads and medical staff
- Communicated with patients with compassion while keeping medical information private
- Explained policies, procedures and services to patients
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration
- Maintained records management system to process personnel information and produce reports
- Recruited, hired and trained new medical and facility staff
- Maintained awareness of government regulations, health insurance changes and financing options
- Directed, supervised and evaluated medical, and personnel
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends
- Evaluated staff performance and prepared accurate reports detailing findings
- Made financial and logistics decisions in best interest of company
- Took care of escalated customer concerns to increase satisfaction
- Consulted with potential clients to determine how company could best meet needs
- Started home health care company and developed policies and procedures for medicaid/medicare and private insurance business
- Managed operations budgeting, accounts payable and accounts receivable and payroll
- Interviewed, trained and supervised employees
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies
- Analyzed financial statements and trends to manage cash flow and make business decisions
- Kept up-to-date on regulatory changes affecting business operations
- Developed business from ground up and prepared records and operations to meet mandatory state and federal regulations.
Pediatric Nurse Supervisor
Welcome Home Care
Richmond, VA
03.2000 - 05.2003
- Monitored patient care activities and identified areas for improvement.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Provided guidance, mentoring, and coaching to nursing staff in the unit.
- Reviewed patient charts for accuracy and completeness of documentation.
- Collaborated with other departments to coordinate patient care services across the organization.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Maintained collaborative relationships with healthcare professionals outside the organization.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Conducted performance appraisals of nurses to evaluate their job performance.
- Organized orientation sessions for newly hired nurses on proper procedures and protocols.
- Oriented, assessed and mentored staff on correct procedures and clinical skills.
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Assessed clinical competency of nursing staff on a regular basis.
- Communicated with patients with compassion while keeping medical information private.
- Responded promptly to customer complaints regarding service delivery issues.
- Ensured that all safety protocols were followed by nursing staff members.
- Evaluated new technologies or techniques related to nursing practice and trained staff accordingly.
- Developed educational programs for nurses on topics such as infection control, safety protocols.
- Provided leadership during times of crisis or emergency situations in the unit.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Managed performance of 30-person nursing staff, reviewing task completion, prioritization and report quality.
- Improved patient outcomes through peer groups and facilitating continuing education.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Helped staff care for individual patients by applying top-notch clinical judgment and abilities.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Explained policies, procedures and services to patients.
- Resolved conflicts between nursing staff members or between patients and families as needed.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Participated in interdisciplinary meetings with physicians, pharmacists, social workers.
- Prepared reports on quality assurance metrics such as infection rates, medication errors.
- Evaluated patient needs and preferences to build and update tailored treatment plans.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Understood and followed oral and written directions.
Dialysis Charge Nurse
West End Dialysis Center
Henrico , VA
04.1998 - 03.2000
- Conducted regular meetings with nursing staff to discuss ways to improve efficiency and effectiveness of care delivery.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Collaborated with interdisciplinary team to develop individualized plan of care for each patient.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
- Educated patients and family members about disease processes, treatments options and self-care management techniques.
- Ensured all equipment used is properly maintained as per manufacturer guidelines.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Participated in continuing education programs to stay current on best practices in renal care.
- Assisted in training new nurses on the technical aspects of dialysis treatments.
- Performed quality assurance activities to ensure compliance with applicable laws and regulations.
- Managed daily operations of the Dialysis Unit by overseeing staffing levels, scheduling staff shifts, ensuring adequate supplies are available.
- Maintained accurate records of patient progress notes, laboratory results, treatment plans, and other pertinent information.
- Monitored patients during dialysis sessions for any adverse reactions or complications.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Provided direction to nursing staff regarding appropriate interventions based on assessment findings.
- Provided direct patient care, including assessing and monitoring vital signs, initiating and managing dialysis treatments, administering medications, and reporting changes in patient condition.
- Served as a resource for colleagues seeking guidance on complex clinical issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Assessed patient's physical condition prior to each dialysis session.
- Actively participated in unit quality improvement initiatives.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Supervised dialysis treatments for patients aging from child to adult in community hospital setting.
- Coordinated with physicians regarding patient care decisions including determining when a patient should be referred for further evaluation or hospitalization.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Updated medical records with current vitals, behavioral observations and medication details.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Director of Clinical Services
Assist You Home Health
Richmond, Virginia
07.1995 - 03.1998
- Represented the organization at various professional meetings or conferences related to healthcare industry topics.
- Recruited, hired and trained new medical and facility staff.
- Established performance objectives and evaluated staff performance regularly.
- Reviewed medical records for accuracy prior to filing them into permanent storage systems.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Managed budgets and resources for departments within the facility.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Explained policies, procedures and services to patients.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Coordinated patient care activities, including assessments, treatments and evaluations of patients' progress.
- Engaged with other members of community at local events by answering questions and giving informative presentations.
- Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
- Communicated with patients with compassion while keeping medical information private.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Ensured that all department personnel maintained a high level of professionalism and customer service standards.
- Maintained records management system to process personnel information and produce reports.
- Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
- Coordinated weekly work schedules for department employees.
- Coordinated work activities and scheduling of medical, and nursing staff as indicated.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Monitored quality assurance initiatives in order to improve patient outcomes.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
- Collaborated with other healthcare professionals to develop effective treatment plans for patients.
- Supervised the daily operations of assigned departments, such as nursing, medical records and laboratory services.
- Participated in committees related to healthcare regulations, accreditation processes, and quality improvement initiatives.
- Developed and implemented clinical policies and procedures to ensure compliance with regulatory standards.
- Interviewed applicants and made recommendations for new hires.
- Provided staff education on current trends in clinical practice.
- Investigated complaints from patients or families regarding clinical services provided by the facility.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Registered Nurse
Children's Hospital of Norfolk
Norfolk, VA
08.1993 - 07.1995
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Provided patient care and education to patients with chronic illnesses.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered medications, tracked dosages and documented patient conditions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Created, implemented and evaluated patient care plans with medical team.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Monitored and managed various treatment and care interventions.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided emotional support and comfort to families during difficult times.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Actively participated in quality improvement initiatives within the department.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Conducted intake assessments with patients and relatives to gather case history.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Assisted physicians during examinations or surgical procedures.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Pediatric Registered Nurse
Medical College Of Virginia
Richmond, VA
06.1991 - 08.1993
- Facilitated medication management and monitored patients for side effects.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Administered medications in accordance with physician orders, monitored for effectiveness and reported any adverse reactions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Assessed patient's physical, mental and emotional health by taking vital signs, observing skin condition, reviewing medical history and administering tests.
- Monitored patients' conditions during treatment or recovery periods to determine progress or need for modification of treatment plan.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Initiated emergency interventions when necessary to stabilize a patient's condition prior to transfer or admission to the hospital setting.
- Developed individualized plans of care based on patient assessment data, diagnosis and physician orders.
- Initiated emergency resuscitative measures according to resuscitation and pediatric advanced life support protocols and directives.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Implemented accurate and timely documentation in electronic client medical records.
- Utilized age-specific teaching techniques when educating patients and families on self-care strategies.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Performed diagnostic procedures such as venipunctures, immunizations and wound irrigations according to established protocols.
- Reported patient assessment findings and physical and psychosocial responses to nursing intervention for progress towards care goals.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Maintained accurate records of patient assessments, treatments provided and changes in condition using electronic medical record systems.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Instructed parents and guardians regarding home care needs such as medication administration and disease management.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Provided compassionate care to patients and families by listening to their concerns and addressing their needs.
- Supported family members throughout the course of a child's illness by providing emotional support.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Assisted with coordination of discharge planning activities ensuring continuity of care post hospitalization.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Associate of Applied Science in Nursing -
JSeargent Reynolds
06.1991
Additional Information
Served 20 years in Army Nurse Corp. Resigned Commission at rank of Captain., Responsible for setting up mobile hospitals. Ran hospital and supervised other staff as needed. Monitored and kept up with other personnel's retirement documentation.
Served from 1991 till 2011
Skills
Present business owner, who saw a need in the community. Started a home health agency from the ground up and have maintain and managed successfully for 20 years. Highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Registered nurse who has worked in many management roles and excelled and succeeded in them all. Strong clinical background. Excellent knowledge bases as it relates to state and federal regulations of insurance and home care., Supervision & Leadership, Relationship Building, Customer Service, PPE Use, Planning & Organizing, Reliable & Trustworthy, Team Building, Active Listening, Computer Skills, Friendly, Positive Attitude
Timeline
School Nurse
Charles City Public School
10.2023 - Current
Registered Nurse
Heaven's Touch Nursing Services, LLC
06.2003 - 06.2023
Pediatric Nurse Supervisor
Welcome Home Care
03.2000 - 05.2003
Dialysis Charge Nurse
West End Dialysis Center
04.1998 - 03.2000
Director of Clinical Services
Assist You Home Health
07.1995 - 03.1998
Registered Nurse
Children's Hospital of Norfolk
08.1993 - 07.1995
Pediatric Registered Nurse
Medical College Of Virginia
06.1991 - 08.1993
Associate of Applied Science in Nursing -
JSeargent Reynolds