Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Accomplishments
References
Timeline
Generic
Leshan Ntiyani

Leshan Ntiyani

Tulsa,OK

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets. Seasoned Operations Manager with background in streamlining processes to enhance productivity and efficiency. Offers proven strengths in strategy development, team leadership, and financial management. Notable for reducing costs while improving customer service standards in previous roles. Skilled in leveraging data-driven insights to optimize operational performance and business growth. Results-driven Manager of Operations known for high productivity and efficient task completion. Specialize in strategic planning, process optimization, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and project success. Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Results-oriented professional offering extensive background paired with significant achievements. Polished in developing and implementing QA protocols and leading and motivating large team in time sensitive and demanding environment. Proficient in QuickBooks and NetSuite.

Overview

1
1
Certification

Work History

Manager of Operations

ymca Richmond
Richmond Ky, KY
06.2023 - 08.2023
  • Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
  • Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
  • Collaborated with senior leadership on strategic planning initiatives related to future projects.
  • Assessed customer feedback in order to continuously improve service delivery processes or procedures.
  • Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
  • Provided direction, guidance and support to team members throughout the duration of projects.

Education

Bachelor of Science - Public Health

Eastern Kentucky University
Richmond, KY
08-2033

Master of Science - Sports Management

Oral Roberts University
Tulsa, OK
05-2025

Skills

  • Logistics Management
  • Organizational Management
  • P&L Management
  • Customer Service
  • Document Control
  • Business Development
  • Business Planning
  • Data Analysis
  • Contract Management
  • Financial Management
  • Health and safety compliance
  • Marketing
  • Project Management

Languages

English
Professional
Swahili
Professional

Certification

  • Google Analytics Individual Qualification – Google.
  • Microsoft Certified, Dynamics 365 Fundamentals – Microsoft.
  • Senior Professional in Human Resources (SPHR) - HR Certification Institute.
  • Certified Business Manager (CBM) - The Association of Professionals in Business Management.
  • Professional Certified Marketer(PCM)- American Marketing Association.
  • Certified Information Systems Security Professional (CISSP) – International Information System Security Certification Consortium.
  • Certified Public Accountant(CPA)- National Association of State Boards of Accountancy.

Affiliations

  • My sports management education has given me a solid foundation in academic subjects such as facility operations, event management, and sport marketing. Taking classes like "Sports Marketing" and "Leadership in Sports" has improved my comprehension of the fundamentals of the field. My involvement in group projects has enhanced my communication and teamwork skills, and practical experience has reinforced my problem-solving talents.

Accomplishments

  • MVP 2023 Mens cross country run.
  • 2020 Colonels Choice Awards Winner
  • 2x Runner up indoor 2020 (mens 800m,1600m)
  • Best Performing Team Leader 2022 mens track and field

References

References available upon request.

Timeline

Manager of Operations

ymca Richmond
06.2023 - 08.2023

Bachelor of Science - Public Health

Eastern Kentucky University

Master of Science - Sports Management

Oral Roberts University
Leshan Ntiyani