Leshaun Mcgee
Tolleson
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Crossover Health
11.2024 - 04.2025
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blcontributing to accurate and timely diagnoses.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Medical Assistant 2
Southwest kidney institute
12.2021 - 10.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing drug test on patients.
- Performed phlebotomy on patients as directed by the physician.
Patient Service Representative
Banner Physical Therapy
08.2019 - 11.2021
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Education
High School Diploma -
UEI College Arizona
11-2021
Skills
- Phlebotomy
- Patient Flow Management
- Medical Billing
- Inventory Management
- Data Entry
- Patient Scheduling
- Medical Terminology
- HIPAA Compliance
- Vital signs monitoring
- Athena
- Elations
- Clinical documentation
Timeline
Medical Assistant
Crossover Health
11.2024 - 04.2025
Medical Assistant 2
Southwest kidney institute
12.2021 - 10.2024
Patient Service Representative
Banner Physical Therapy
08.2019 - 11.2021
High School Diploma -
UEI College Arizona
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