Leshawn Richardson
Hollis
Summary
Results-driven Postmaster with expertise in safety procedures, route planning, and customer service. Proven track record in managing operations and enhancing team performance.
Overview
28
28
years of professional experience
Work History
POSTMATER
USPS
Atlantic Beach, NY
03.2016 - Current
- Oversaw daily operations, ensuring efficient mail processing and delivery.
- Implemented staff training programs to enhance performance and service quality.
- Developed strategies to streamline workflow and reduce operational delays.
- Managed customer inquiries, resolving issues to maintain high satisfaction levels.
- Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
School Bus Matron
We Transport Inc
Elmont, NY
09.2004 - 03.2016
- Ensured student safety during transport by supervising boarding and disembarking procedures.
- Assisted drivers with navigation and communication to enhance route efficiency.
- Monitored student behavior, fostering a respectful and safe environment on the bus.
- Reported incidents and concerns to management, improving overall safety protocols.
Patient Escort
Elmhurst Hospital Center
Elmhurst, NY
06.2000 - 08.2000
- Ensured timely transportation of patients to and from appointments, enhancing patient flow.
- Assisted patients with mobility needs, promoting safety and comfort during transfers.
- Collaborated with nursing staff to coordinate patient movement within the facility efficiently.
- Monitored and maintained cleanliness of transport equipment, ensuring compliance with safety standards.
Transporter
Elmhurst Hospital Center
Elmhurst, NY
06.1998 - 08.1998
- Operated transport vehicles to ensure timely delivery of patients and supplies within hospital premises.
- Coordinated patient transport services, enhancing workflow efficiency and minimizing wait times.
- Assisted in maintaining cleanliness and safety standards of transport equipment and vehicles.
- Communicated effectively with medical staff to prioritize urgent transport requests for critical patients.
Education
High School Diploma -
Queens Vocational
Long Island City, NY06.2003
Skills
- Safety procedures
- Postal regulations
- Deadline oriented
- Route planning
Timeline
POSTMATER
USPS
03.2016 - Current
School Bus Matron
We Transport Inc
09.2004 - 03.2016
Patient Escort
Elmhurst Hospital Center
06.2000 - 08.2000
Transporter
Elmhurst Hospital Center
06.1998 - 08.1998
High School Diploma -
Queens Vocational