Motivated professional seeking a stable role in a growth-oriented organization. Skilled in customer service, program coordination, and communication, I'm ready to contribute to a dynamic team. Keen on roles offering personal development and meaningful interactions, committed to success and a positive, collaborative environment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Assistant Property Manager
Central Self Storage
Phoenix, AZ
03.2021 - 11.2023
Oversaw daily operations of the storage facility, ensuring optimal performance, customer satisfaction, and adherence to company policies and procedures
Managed tenant relations, including inquiries, lease negotiations, and conflict resolution, providing exceptional customer service to promote retention and loyalty
Conducted regular property inspections to maintain and enhance facility appearance and functionality, identifying and addressing maintenance and security issues promptly
Assisted in the development and implementation of marketing strategies to attract new tenants, including digital campaigns, promotional events, and community outreach
Coordinated with the property management team to optimize occupancy rates, implement rate adjustments, and analyze market trends for competitive positioning
Handled financial responsibilities, such as rent collection, invoicing, and budgeting, ensuring accurate accounting and financial reporting
Facilitated the move-in and move-out process, ensuring a smooth transition for tenants while maintaining high standards of property maintenance and customer service
Implemented and monitored security protocols and safety measures, ensuring a secure environment for tenants and their belongings
Contributed to team efforts by providing support in various administrative tasks, including record keeping, data entry, and office management, to enhance operational efficiency.
Communication & Volunteer Strategist
Rehoboth Community Development Corporation (RCDC)
04.2015 - 07.2020
Served as the primary point of contact for volunteers from initial sign-up through to the completion of onboarding, ensuring a smooth and engaging integration process into the organization
Provided comprehensive support and resources to volunteers, ensuring they had all necessary information and tools to succeed and contribute effectively to RCDC's mission
Acted as the key liaison for both new and returning donors, fostering strong relationships, and maintaining open lines of communication to support the organization's fundraising efforts
Led the creation and execution of compelling storytelling initiatives, highlighting the significant contributions of volunteers and community members, effectively engaging the wider community, and attracting new donors
Implemented innovative communication strategies to highlight the impact of RCDC's work, enhancing donor retention and expanding the organization's support base through effective narrative and outreach.
Education
BA IN BUSINESS ADMIN -
Colorado Technical University
11.2026
High School Diploma -
Washington High school
05.2008
Skills
Project Management
Microsoft Word
Excellent communication
Organize
Design &Creativity
Time Management
Critical thinking
Team Player
Problem-Solving
Adaptability
Affiliations
I worked for a non-profit for 10 plus years helping & serving underprivileged families get & stay out of poverty