Lesia Morehead
Cincinnati,OH
Summary
Compassionate professional with background in personal care and service. Known for empathetic approach to sensitive situations. Excels at using patience, active listening, and interpersonal skills to build trust and foster positive relationships. Several years of diverse experience energizing marginalized citizens to become productive society members.
Communicative and organized. Strengths lie in streamlining environments, and implementing sustainable organizational systems that benefit clients long-term.
Creative problem-solver with focus on equipping clients to manage and perpetuate improvements. Has a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes with frequent commendations for quality and efficiency.
Overview
12
12
years of professional experience
Work History
Professional Organizer
Self Employed / Independent Contractor
Cincinnati, OH
10.2014 - Current
- Facilitated the donation process for items no longer needed by clients.
- Provided support with time management strategies such as creating daily task lists, setting reminders.
- Conducted assessments of client spaces, identified areas of improvement, and created solutions to maximize efficiency.
- Assisted with packing and unpacking services during moves or home renovations.
- Developed and implemented organizational systems for clients to optimize their workflows.
- Developed sorting techniques to help prioritize tasks more effectively.
- Created detailed plans to de-clutter and organize residential and commercial spaces.
- Utilized software programs such as Excel and Google Sheets to streamline operations.
- Researched new organizational products that could benefit clients' needs.
- Provided assistance with downsizing projects by helping clients determine what items should be kept or donated and discarded.
- Managed project timelines from start to finish while ensuring deadlines were met.
- Coached clients on how to maintain an organized environment through regular maintenance practices.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
Administrative Assistant
GENCO
Grove City, OH
09.2012 - 01.2014
- Processed employee attendance and payroll
- Administered Benefits
- Handled incoming calls and directed callers to appropriate department or employee.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Some College (No Degree) - Small Business Administration
Illinois State University
Normal, ILSkills
- Excellent communication
- Worksite coordination
- Teamwork and collaboration
- Organizational systems
- Attention to detail
- Deadline driven
- Customer service
- Relationship building
Timeline
Professional Organizer
Self Employed / Independent Contractor
10.2014 - Current
Administrative Assistant
GENCO
09.2012 - 01.2014
Some College (No Degree) - Small Business Administration
Illinois State University
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