Lesion Banks
Houston,TX
Summary
Accomplished Office Manager with a proven track record at Bayou City Foot And Ankle, excelling in organizational skills and customer relations. Expert in streamlining operations, enhancing workflow efficiency, and elevating customer service standards. Skilled in employee supervision and training, demonstrating exceptional multi-tasking abilities and clear communication.
Overview
3
3
years of professional experience
Work History
Office Manager
Bayou City Foot And Ankle
03.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coached new hires on company processes while managing employees to achieve maximum production.
Education
Bachelor of Science - Health Care Management
The College of Healthcare Professions
Houston, TX05.2024
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Administrative Support
- Inventory Control
- Employee Supervision
- Operations Management
- Human Resources
- Employee Training
- Workflow Optimization
- Staff Training
Timeline
Office Manager
Bayou City Foot And Ankle
03.2021 - Current
Bachelor of Science - Health Care Management
The College of Healthcare Professions
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