Leslee Garn
Tremonton,UT
Summary
Dynamic Registered Nurse with extensive experience at Intermountain Healthcare, known for exceptional leadership and a strong focus on optimizing patient outcomes. Proven expertise in regulatory guidelines and quality improvement, successfully mentoring new nurses across diverse settings while consistently surpassing performance targets. A committed advocate for patients, blending clinical judgment with compassionate care to enhance overall program compliance and patient satisfaction.
Overview
19
19
years of professional experience
Work History
Primary Care Operations Manager
Intermountain Healthcare
Murray, Utah
05.2025 - Current
- Provided support to Family Medicine Clinics across Canyons Region.
- Managed daily operations to ensure efficient service delivery within healthcare settings.
- Collaborated with departments to enhance communication and operational workflows.
- Evaluated performance metrics to identify opportunities for operational efficiency.
- Developed project timelines and schedules for various initiatives.
- Coordinated cross-functional teams to ensure project alignment and communication.
- Facilitated meetings to discuss project updates and address challenges.
Ambulatory RN Care Manager II
Intermountain Healthcare-Central Region
06.2023 - 05.2025
- Serve on the leadership team as a mentor to RN, and SW care managers.
- Train and educate care managers who are new to the role, as well as reinforce education as needed.
- Collaborated with the care management team to consistently meet yearly performance targets.
- Understand and educate according to NCQA guidelines.
- Conducted audits and offered feedback on NCQA compliance.
- Collaborate with leadership to establish and launch education plans for care management program updates.
Ambulatory RN Care Manager
Intermountain Healthcare-Mckay Dee IM Clinic
10.2021 - 06.2023
- Motivated patients to take charge of personal health management for better chronic condition outcomes.
- Guided individuals in understanding their chronic conditions and employing self-care techniques.
- Aided patients by analyzing population health to eliminate factors affecting health management.
- Planned comprehensive healthcare goals addressing medical, mental, and social needs.
- Coordinate with physicians and the care team to provide value-based care and improve outcomes.
- Applied NCQA guidelines to maintain regulatory compliance.
- Emphasized quality interactions to cultivate strong patient relationships.
- Built and managed a panel of 90-100 patients, specializing in highly complex cases.
Nurse Manager, LDRP Med/Surg
Intermountain Bear River Valley Hospital
07.2018 - 10.2021
- Managed team of 30 direct reports across multiple units.
- Redesigned operational procedures to improve resource allocation and achieve safety standards.
- Collaborated with service line leaders and educators to enhance education framework supporting safe nursing practices.
- Worked with hospital leadership to improve patient safety and employee satisfaction.
- Educate staff on unit, hospital, and service line goals.
- Performed regular rounds to recognize achievements and areas for development.
- Managed availability of necessary equipment and supplies to support staff in providing safe and effective patient care.
- Promoted collaboration between departments to enhance workplace harmony in alignment with organizational principles.
- Facilitated cooperative relationships with supporting hospitals and staff through diverse Telehealth services within Intermountain Health.
- Ensured projects adhered to budgetary and safety standards.
Labor and Delivery Registered Nurse
Intermountain Mckay Dee and Bear River Hospitals
07.2017 - 07.2018
- Functioned as PRN L&D nurse in multiple facilities.
- Advocated for patients' needs and preferences during labor and delivery.
- Maintained current knowledge of evidence-based practice guidelines related to obstetrics.
- Provided emotional support to both mother and family members throughout the birthing process.
- Monitored fetal heart rate patterns during labor, intervening as needed to ensure the health and safety of mother and baby.
- Assisted physicians in delivery of babies and supported and encouraged mothers during childbirth.
Labor and Delivery Charge Nurse
Intermountain American Fork Hospital
04.2009 - 07.2017
- Oversaw operations of 19-bed labor and delivery unit as charge nurse.
- Adjusted staff and unit resources based on changing census demands.
- Provided assessment of obstetric patients upon admission to the Labor and Delivery Unit.
- Ensured compliance with hospital policies, procedures, and safety protocols.
- Provided emotional support and counseling to patients and families throughout the childbirth process.
Registered Nurse
Central Valley Medical Center
Nephi, UT
05.2007 - 04.2009
- Delivered professional nursing care across diverse units such as L&D, ED, Med/Surg and SDS.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Created, implemented and evaluated patient care plans with medical team.
Education
Bachelor of Science in Nursing -
Western Governors University
Salt Lake City, UT06.2018
Associate of Science in Nursing -
Weber State University
Ogden, UT05.2007
Skills
- Health promotion
- Clinical judgment
- Quality improvement
- Leadership
- Healthcare collaboration
- Problem solving
- Conflict resolution
- Strategic planning
- Performance reporting
- Project management
- Budget management
- Staff training
References
References available upon request.
Timeline
Primary Care Operations Manager
Intermountain Healthcare
05.2025 - Current
Ambulatory RN Care Manager II
Intermountain Healthcare-Central Region
06.2023 - 05.2025
Ambulatory RN Care Manager
Intermountain Healthcare-Mckay Dee IM Clinic
10.2021 - 06.2023
Nurse Manager, LDRP Med/Surg
Intermountain Bear River Valley Hospital
07.2018 - 10.2021
Labor and Delivery Registered Nurse
Intermountain Mckay Dee and Bear River Hospitals
07.2017 - 07.2018
Labor and Delivery Charge Nurse
Intermountain American Fork Hospital
04.2009 - 07.2017
Registered Nurse
Central Valley Medical Center
05.2007 - 04.2009
Bachelor of Science in Nursing -
Western Governors University
Associate of Science in Nursing -
Weber State University