Leslee Greenwall

• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Requested official identification for liquor, lottery, and tobacco purchases and verified details, consistently meeting strict legal standards.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Educated customers on promotions to enhance sales.
• Completed sales in excess of $350.00 with near-zero error rate using POS system.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Prepared and submitted end-of-shift reports using [Software].
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Assisted customers by answering questions and fulfilling requests.
• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
• Counted cash in register drawer at beginning and end of shift.
• Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
• Answered questions about store policies and concerns to support positive customer experiences.
• Checked prices for customers and processed items sold by scanning barcodes.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Counted cash in register drawer at beginning and end of shift.
• Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Completed sales in excess of $100 with near-zero error rate using POS system.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Assisted customers by answering questions and fulfilling requests.
• Counted cash in register drawer at beginning and end of shift.

Supervised office staff and assisted with weighing metals and training new staff on state regulated scrap metal dealer software. Managing the books, keeping account of amount of scrap bought each day and managing deposits and withdrawals.

• Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
• Developed standard operating procedures for all administrative employees.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.