Motivated business professional bringing 18 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. I lead with a big heart, and believe everyone is valuable.
Overview
22
22
years of professional experience
Work History
Owner/Director
Our Little Treasures Daycare & Preschool
01.2005 - 04.2023
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Trained in Early Childhood education to be able to provide high quality care
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
CNA Certified Nurse Assistant
Rapid City Regional Hospital
09.2001 - 12.2004
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Facilitated personal hygiene management, feeding and ambulation.
Responded to patient requests for supplies and personal comfort items such as extra blankets.