Leslee Maseman
Rapid City,SD
Summary
Motivated business professional bringing 18 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. I lead with a big heart, and believe everyone is valuable.
Overview
22
22
years of professional experience
Work History
Owner/Director
Our Little Treasures Daycare & Preschool
01.2005 - 04.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained in Early Childhood education to be able to provide high quality care
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
CNA Certified Nurse Assistant
Rapid City Regional Hospital
09.2001 - 12.2004
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Education
Associate of Arts - CHILDCARE DEVELOPEMENT
CDA Technical Institute
Jacksonville, FL03.2016
Associate of Science -
INSTE Bible College
Ankeny, IA02.2016
High School Diploma -
Spearfish High School
Spearfish, SD05.2001
Skills
- Business Management
- Administrative Oversight
- Budget Administration
- Staff Management
- Relationship Building
- Talent Development
- Small Business Operations
- Verbal and Written Communication
- Employee Development
- Client Service
- Quality Control
- Creative Thinking
- Problem Solving
- Team Building
- Leadership Abilities
- Staff Training
- Customer Service
- Coaching and Mentoring
- Driven and Determined
- Attention to Detail
Timeline
Owner/Director
Our Little Treasures Daycare & Preschool
01.2005 - 04.2023
CNA Certified Nurse Assistant
Rapid City Regional Hospital
09.2001 - 12.2004
Associate of Arts - CHILDCARE DEVELOPEMENT
CDA Technical Institute
Associate of Science -
INSTE Bible College
High School Diploma -
Spearfish High School
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