Lesley Barrera
Customer Service
San Bernardino,CA
Summary
Friendly and outgoing with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Considered hardworking, punctual and driven. Thrives in fast paced work environments.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Warehouse Associate
Amazon
San Bernardino, CA
10.2021 - Current
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Wrapped pallets in shrink wrap prior to loading.
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
Babysitter
Sister
San Bernardino, CA
12.2020 - 09.2021
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Boba Barista
BOBA TEA HOUSE, INC
Loma Linda, California
09.2020 - 10.2020
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Cultivated to recall customers' names and address each by name.
- Complied with standards for merchandising, stocking and storing product.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Juice Bar Department Head
CLARK'S NUTRITION
San Bernardino, California
06.2015 - 07.2020
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Communicated with managers of other departments to maintain transparency.
- Kept work area stocked, clean and organized
Driver
Amazon Flex
San Bernardino, CA
10.2018 - 01.2019
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Delivered goods and products to customer on time and in excellent condition.
Medical Assistant
Steven E. Hodgkin, M.D.
Redlands, CA
04.2013 - 07.2014
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, medication information, symptoms and allergies.
Cashier
McDonald's
San Bernardino, CA
01.2010 - 08.2012
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
San Bernardino High School
San Bernardino, CA 06.2006 - 06.2009
No Degree - Medical Assisting
Everest College - San Bernardino
San Bernardino, CA 06.2012 - 03.2013
Skills
Inventory management
Point of sale operation
Customer assistance
Retail merchandising
Refund handling
Product and service sales
Money handling
Order taking
Cleaning and sanitizing
Stocking and replenishing
Time management skills
Exceptional customer service
Beverage preparation
Food preparation and safety
Friendly and outgoing
Fluent in English and Spanish
Adaptive and creative
Timeline
Warehouse Associate
Amazon
10.2021 - Current
Babysitter
Sister
12.2020 - 09.2021
Boba Barista
BOBA TEA HOUSE, INC
09.2020 - 10.2020
Driver
Amazon Flex
10.2018 - 01.2019
Juice Bar Department Head
CLARK'S NUTRITION
06.2015 - 07.2020
Medical Assistant
Steven E. Hodgkin, M.D.
04.2013 - 07.2014
No Degree - Medical Assisting
Everest College - San Bernardino
06.2012 - 03.2013
Cashier
McDonald's
01.2010 - 08.2012
High School Diploma -
San Bernardino High School
06.2006 - 06.2009