Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Lesley Carranza

Direct Auto Insurance
Chicago,IL
2
Languages
11
years of professional experience

Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.

Work History

Admin

11 Years 2 Months
Direct Auto Insurance | 06.2015 - Current

-Processed cancellations, reinstatements, endorsements, and renewals.

-Kept a log of all incoming checks and provided Monthly and Quarterly reports to management and the Billing Department.

-Generated Billing Statements for our agents.

-Ran Daily, Weekly, Monthly and Quarterly reports for the Claims, Underwriting Department and the President of the company.

-Analyzed reports and provided suggestions.

-Issued checks for invoices and claim releases.

-Opened and Closed reserves.

-Assisted claim adjusters with claim approvals.

-Took new loss claims.

-Answered calls and assisted customers

Education

High School Diploma

Instituto Health Science Career Academy | Chicago | 06-2015

Skills

Microsoft Excel (PivotTables
VLOOKUP
Charts
Formulas)
Data analysis
Deadline management
Adaptability in workflows
Organized
Multitasking
Customer service
Team Player

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Admin

Direct Auto Insurance
06.2015 - CurrentRead More

Instituto Health Science Career Academy

High School Diploma
Read More
Lesley Carranza