Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
-Processed cancellations, reinstatements, endorsements, and renewals.
-Kept a log of all incoming checks and provided Monthly and Quarterly reports to management and the Billing Department.
-Generated Billing Statements for our agents.
-Ran Daily, Weekly, Monthly and Quarterly reports for the Claims, Underwriting Department and the President of the company.
-Analyzed reports and provided suggestions.
-Issued checks for invoices and claim releases.
-Opened and Closed reserves.
-Assisted claim adjusters with claim approvals.
-Took new loss claims.
-Answered calls and assisted customers