Lesley Dybdahl
University Place,WA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
General Manager
KFC Harmans Management
01.2023 - Current
- Managing 1.5 million dollar corporation.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Relief Manager
KFC/ A&W Harman Management
11.2021 - 01.2023
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Monitored working environment, ensuring it was always safe and positive setting for all employees.
- Identified conflicts among employees and used interpersonal communication to find effective solutions.
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Increased sales by 10%.
AP Vender Setup Specialist 1
DaVita Kidney Care
02.2018 - 11.2018
- Maintained records by imaging invoices, debits, and credits.
- Handled day-to-day accounting processes to drive financial accuracy.
- Know, understand, and follow governmental regulations, teammate guidelines, and all other DaVita policies.
- Post business transactions, process invoices, and verify financial data for use in maintaining accounts payable records.
- Provide other clerical support necessary to pay organization obligations.
- Maintain meticulous records of outstanding payables
- Set up new vendor accounts and maintain current vendor accounts payables.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Managing and maintaining over 100 vendor setup accounts per day.
Administrative Assistant
Rainbow International Restoration
08.2017 - 02.2018
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data, and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Creating invoices weekly using Quickbooks.
- Scheduling 10 to 20 clients per day for carpet restoration.
Education
Associate of Applied Science - Health Information Technology
Tacoma Community College
Tacoma, WA06.2019
Skills
- Total Quality Management
- Program Development
- Verbal and Written Communication
- Staff Development
- Administrative Skills
- Budgeting and Cost Control Strategies
- Troubleshooting Expertise
- Profitability analysis
- Management Training
Timeline
General Manager
KFC Harmans Management
01.2023 - Current
Relief Manager
KFC/ A&W Harman Management
11.2021 - 01.2023
AP Vender Setup Specialist 1
DaVita Kidney Care
02.2018 - 11.2018
Administrative Assistant
Rainbow International Restoration
08.2017 - 02.2018
Associate of Applied Science - Health Information Technology
Tacoma Community College
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