Lesley Galindo
Phoenix
Summary
Dynamic leader and effective communicator with a proven track record at Hudson Group Inc., enhancing team productivity and customer satisfaction. Expert in organizational skill and bilingual, adept at creating efficient workflows and comprehensive training programs. Demonstrates exceptional customer service and multitasking.
Overview
5
5
years of professional experience
Work History
Supervisor
Hudson Group Inc.
07.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Dental Assistant
Lookout Mountain Family Dentistry
02.2021 - 07.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Prepared patient x-rays and images for dentist review.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Dental Assistant
Az Family & Kids Dental
10.2020 - 12.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Sales Associate
Old Navy
09.2019 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Dental Assistant
UEI College
Glendale, AZ10.2021
Skills
- Goal oriented
- Customer service
- Processes and procedures
- Multitasking Abilities
- Excellent communication
- Organizational skill
- Bilingual
- Excellent people skills
Timeline
Supervisor
Hudson Group Inc.
07.2021 - Current
Dental Assistant
Lookout Mountain Family Dentistry
02.2021 - 07.2021
Dental Assistant
Az Family & Kids Dental
10.2020 - 12.2020
Sales Associate
Old Navy
09.2019 - 08.2020
Dental Assistant
UEI College
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