Lesley Griffin
Kearns,UT
Summary
Seasoned Branch Administrator well-versed in supporting office and accounting objectives while maintaining smooth and efficient business operations. Decisive leader with good organizational and multitasking skills developed over 11+ years of experience.
Overview
12
12
years of professional experience
Work History
Branch Administrator
Cutting Edge Landscape Utah LLC
2021.07 - 2023.11
- Assisted Branch Manager in daily office delegation and implementation of procedures.
- Processed invoices for contracted work monthly and T&M invoices weekly
- Direct calls to correct departments and assist with any billing inquiries
- Managed renewal and obtainment of city business licensing
- Created processes and procedures for Contract upload to ASPIRE software
- Supervised and overlooked Accounts Payable daily and released payments to vendors weekly.
Computer Operator II
Albertson's Distribution Center
2018.09 - 2021.07
- Process billing run to transfer orders from ordering system to selection
- Verify orders meet minimum quantity requirements from stores
- Troubleshoot printers and computers
- Reimage computers to updated operating systems
- Data entry into databases for routing and billing.
- Ensured smooth workflow through effective coordination with other IT professionals on projects and tasks.
- Safeguarded network integrity through consistent monitoring for signs of unauthorized access or suspicious activity.
- Supported company growth by setting up and configuring new workstations for incoming employees as needed.
- Worked closely with management to develop practical IT strategies aligned with organizational goals and objectives.
Cutting Production Trainer
Ruff Tuff Products
2015.10 - 2018.09
- Main priority is to train new employees on how to correctly measure and cut fabric to specified quantity dependent on vehicle application
- Streamlined the onboarding process by creating standardized training materials, reducing inconsistencies in instruction across teams.
- Operated and maintained the M-3 cutting machine from The PatternSmith program
- Manipulated patterns in PatternSmith to best utilize fabric and reduce waste
- Set up new orders to ensure all options are included based on customers wants.
- Reinforced quality standards throughout all stages of manufacturing processes via targeted instruction on best practices for equipment usage and maintenance protocols.
- Provided coaching and mentoring to employees.
Customer Support at Distribution Center
NAPA Auto Parts - Genuine Parts
2016.09 - 2017.04
- Navigate online parts programs to research customers' questions
- Direct contact for multiple stores regarding their nightly deliveries from the warehouse
- Retained orders with many manufactures as to the varying needs of stores
- Monitored orders to relay delivery information to customers
- Organized Return Merchandise Authorizations, Core Returns and defective warranty claims
- Authorized and trusted to distribute Rebate Refunds to eligible stores while Rebate Manager away.
- Directed facility maintenance efforts, ensuring equipment was properly serviced and operational at all times.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
Delivery Driver
Napa Auto Parts
2016.07 - 2016.09
- Ensure on time and efficient delivery of parts to customers
- Point of contact for customer questions partnering with them to provide a positive quality customer experience
- Process any core returns or defective part returns before shipment to the distribution center.
Accounts Payable
Master Brands Inc
2013.12 - 2015.01
- Received incoming accounts payable invoices from vendors and entered them into Quickbooks for payment
- Facilitated incoming phone calls and emails from top customer accounts and processed their orders
- Prioritized and organized payments for vendors and reconciled credit card statements
- Communicated with customers to resolve collections accounts
- Conducted payment plans with vendors and customers
- After one month of employment received employee of the month in January 2014.
Office Assistant
CST Management/A-1 Freight Systems/CST Financial Services
2011.08 - 2012.07
- Entrusted by clients to sign and complete freight brokerages' contracts and rate confirmations
- Developed and updated Excel spreadsheets on a regular basis
- Contacted customers on behave of the collections department on recovery of freight billing
- Assisted in account receivable daily
- Interacted with over 20 clients over the phone and in person, providing any information needed.
Education
Bachelor of Science - Accounting
Southern New Hampshire University
Hooksett, NH05.2025
Skills
- Attentive
- Multi-tasking
- Punctual
- Self-starter
- Motivated
- Accountable
- Critical thinking
- 40+ wpm
- Communication
- Extroverted
- Affable
- Professional
- Microsoft Office
- Quick books
- Goal Setting
- Performance Improvement
- Handling Complaints
- Facility Maintenance
- Multitasking and Organization
- Clerical Staff Oversight
- Policy and procedure modification
- Revenue Generation
- Database Maintenance
- Administrative Management
- Budget Administration
- Leadership and supervision
- Business Correspondence
- Decision-Making
- Credit and collections
- Staff Development and Training
- Workflow Planning
- Preparing reports
- Scheduling and calendar management
- Updating client data
- Administration and Operations
- Data retrieval systems
- Business Administration
- Bookkeeping
- Account Reconciliation
- Data Entry
- Event Coordination
- Task Delegation
- Cross-Functional Collaboration
- Workflow Planning
- Preparing reports
- Scheduling and calendar management
- Updating client data
- Administration and Operations
- Data retrieval systems
- Business Administration
- Bookkeeping
- Account Reconciliation
- Data Entry
- Event Coordination
- Task Delegation
- Cross-Functional Collaboration
Summary Of Qualification
Over 11 years of experience in assisting customers, clients, and coworkers with administrative tasks and data entry. Ability to proficiently and effectively organize information and documentations by any classification needed.
Timeline
Branch Administrator
Cutting Edge Landscape Utah LLC
2021.07 - 2023.11
Computer Operator II
Albertson's Distribution Center
2018.09 - 2021.07
Customer Support at Distribution Center
NAPA Auto Parts - Genuine Parts
2016.09 - 2017.04
Delivery Driver
Napa Auto Parts
2016.07 - 2016.09
Cutting Production Trainer
Ruff Tuff Products
2015.10 - 2018.09
Accounts Payable
Master Brands Inc
2013.12 - 2015.01
Office Assistant
CST Management/A-1 Freight Systems/CST Financial Services
2011.08 - 2012.07
Bachelor of Science - Accounting
Southern New Hampshire University
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