Lesley Hodges
Manteca,CA
Summary
I have 20+ years experience in customer service, communication and people skills.
I am seeking an opportunity to demonstrate my skills. Although I have not worked in the food industry before I know I will be successful in becoming an asset within your company. I care about people and I care about my job.
Overview
18
18
years of professional experience
Work History
Furniture Refinisher
Own Business
Manteca, CA
02.2011 - Current
- Installed hardware on furniture pieces including handles, knobs and hinges.
- Troubleshot damages and determined best courses of action for repairs.
- Repaired damaged furniture parts such as legs, drawers, doors and frames.
- Prepared wood surfaces for refinishing by sanding, stripping and filling cracks.
- Consulted with clients regularly throughout projects in order to ensure satisfaction with results.
- Selected paint, stain, lacquer and varnish, depending on wood type and surface conditions.
- Answered calls and assisted with customer questions and concerns.
Painter
O'Steen painting
San Jose, CA
10.2008 - 07.2010
- Protected customers' homes by covering floors, walls and other surfaces with drop cloths during projects.
- Selected appropriate paint colors based on customer preferences.
- Applied primers and sealers to prepare new surfaces for painting.
- Coordinated with customers hand in hand to assure customer satisfaction.
Property Manager /Recertification Specialist
BRIDGE housing
East Palo Alto, CA
03.2006 - 10.2008
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Facilitated tenant paperwork processing and verification.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Prepared detailed budgets and financial reports for properties.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Handled resident complaints and expedited maintenance requests.
- Met with prospective tenants to show property and assess applications or sign leases.
- Met with clients to negotiate management and service contracts.
Education
High School Diploma -
San Jose City College
San Jose, CASkills
- Over 20 years customer service skills with adherence to high customer standards
- Organized, self starter,highly motivated , flexible nd detail oriented
- Ability to prioritize work, manage multiple tasks and work well under pressure
- Proactive, resourceful, and committed to total customer satisfaction
- Works well with diverse populations
- Team player with demonstrated success at building effective working relations
References
References available upon request.
Timeline
Furniture Refinisher
Own Business
02.2011 - Current
Painter
O'Steen painting
10.2008 - 07.2010
Property Manager /Recertification Specialist
BRIDGE housing
03.2006 - 10.2008
High School Diploma -
San Jose City College