Lesley Hull
Henrico,VA
Summary
Dynamic Quality Assurance Specialist with the Virginia Dept. of Juvenile Justice, skilled in analytical thinking and relationship building. Proven track record in implementing evidence-based practices, enhancing operational efficiencies, and training staff to improve program fidelity. Detail-oriented and adept at problem-solving, driving impactful outcomes for at-risk youth populations.
Overview
16
16
years of professional experience
Work History
Quality Assurance Specialist
Virginia Dept. of Juvenile Justice
11.2024 - Current
- Work collaboratively across divisions with various levels of staff.
- Analyze and interpret data, reach logical conclusions, make recommendations, and develop action plans for program improvement and resource deployment.
- Train and coach staff in program implementation, practical application, and fidelity.
- Ability to implement and facilitate program monitoring processes.
- Use Microsoft and other computer software including spreadsheets, word processing, databases, and presentation packages.
Trainer/Practice Improvement Coach
Dept. of Juvenile Justice
10.2023 - 11.2024
- Implemented training programs for juvenile justice staff to enhance operational effectiveness.
- Evaluated staff proficiency of EPICS and YASI Collaborative Casework Models statewide.
- Analyzed and interpreted data, distributed outcomes, created booster materials, and implemented coaching onsite for CSU staff.
- Trained and coached staff in program implementation, practical application, and fidelity.
- Application of oral and written communication to successfully develop staff's growth.
Practice Improvement Coach
Dept. of Juvenile Justice
11.2015 - 10.2023
- Performed VJCCCA and Practice Improvement Coach duties along with requests for services and billing for the Central Region.
- Ability to work well under pressure and handle multiple competing priorities.
- Developed and implemented a quality assurance model for monitoring fidelity to the risk-need-responsivity model.
- Analyzed risk assessment scoring accuracy to assess for fidelity and inter-scorer reliability.
- Implemented evidence-based practices to improve engagement and outcomes for at-risk youth populations.
- Observed staff conducting assessment interviews and contact sessions and/listened to taped sessions and coded with feedback on skills.
- Taught staff the Thought-Behavior Link and use of the Behavior Chain. Coached staff on teaching structured skill building in various court service units.
- Worked collaboratively across divisions with various levels of staff.
Reentry Specialist
Dept. of Juvenile Justice
06.2014 - 11.2015
- Developed and implemented streamlined processes to enhance operational efficiencies.
- Collaborated with cross-functional teams to drive project success and improve service delivery. Shalom Youth Build Program, Work Force Center, College Program Task Force, DARS, Education Dept. for youth certifications, Planned Parenthood, Armed Forces.
- Lead the planning and implementation process for the Shalom Youth Build Program and bridged a relationship with DARS.
- Developed, implemented, and coordinated the programming for DJJ youth in direct care.
Work/Education Release Program Coordinator
Dept. of Juvenile Justice
08.2009 - 06.2014
- Established the program with community partnerships to include community college and various employers.
- Oversight of staff and youth in a 10-bed reentry program.
- Managed all aspects of the program to include: interviews of youth, established GPS tracking and zones, entrance into community college and employment interviews, weekly schedules for employment, education, and computer use.
- Chaired treatment teams, presented at ICRC and CCRC reviews, wrote progress reports, attended court reviews, collaborated with CSU personnel, and families.
Education
Bachelor of Arts - Psychology
University of Richmond
Richmond, VA05-1988
Skills
- Detail-oriented
- Quality assurance
- Problem-solving skills
- Analytical thinking
Timeline
Quality Assurance Specialist
Virginia Dept. of Juvenile Justice
11.2024 - Current
Trainer/Practice Improvement Coach
Dept. of Juvenile Justice
10.2023 - 11.2024
Practice Improvement Coach
Dept. of Juvenile Justice
11.2015 - 10.2023
Reentry Specialist
Dept. of Juvenile Justice
06.2014 - 11.2015
Work/Education Release Program Coordinator
Dept. of Juvenile Justice
08.2009 - 06.2014
Bachelor of Arts - Psychology
University of Richmond