Lesley Lloyd
Newnan,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Unit Secretary, Labor and Delivery
Piedmont Atlanta Hospital
06.2012 - Current
- Enhanced communication between nursing staff and physicians by promptly relaying messages and coordinating appointments.
- Created a welcoming atmosphere for patients and their families while managing visitor access according to hospital guidelines.
- Improved patient satisfaction by efficiently managing and organizing medical records, admission paperwork, and discharge documents.
- Contributed to a positive work environment through effective collaboration with interdisciplinary teams during shift changes and huddles.
- Streamlined the unit''s daily workflow by accurately maintaining the patient census and bed availability.
- Reduced stress on nursing staff during high-volume periods by providing administrative support as needed during peak times.
- Facilitated smooth admission process for patients by collecting personal information, verifying insurance details, and explaining consent forms.
- Increased efficiency of unit operations by maintaining adequate supplies of forms, charts, and other necessary materials.
- Demonstrated flexibility and adaptability by adjusting to changes in unit staffing, patient census, or other unexpected challenges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Answered phone calls and messages for 45-physician OG/GYN medical facility, scheduling appointments, and handling patient inquiries.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Import Assistant
Trademasters
05.2004 - 04.2012
- Conducted regular audits of import documents to identify discrepancies, rectify errors, and prevent costly fines or delays.
- Improved relationships with overseas suppliers through clear communication, timely responses, and proactive problemsolving.
- Supported financial planning by providing accurate estimates of import costs for budgeting purposes.
- Enhanced accuracy of product classifications by thoroughly reviewing tariff codes and customs declarations.
- Implemented an effective record-keeping system for all import-related documents to ensure easy retrieval when needed.
- Developed strong relationships with customs brokers for expedited clearance processing during peak seasons.
- Collaborated with cross-functional teams to address supply chain issues, optimize inventory levels, and minimize stockouts.
Education
High School Diploma -
Forest Park High School
Forest Park, GA05.1981
Skills
- Professionalism and Confidentiality
- Teamwork and Cooperation
- HIPAA Compliance Knowledge
- Time management expertise
- Supply Ordering
- Patient Registration
- Scheduling appointments
- Document Preparation
- Collaboration and Teamwork
- Adaptable and Flexible
- Epic Systems
Timeline
Unit Secretary, Labor and Delivery
Piedmont Atlanta Hospital
06.2012 - Current
Import Assistant
Trademasters
05.2004 - 04.2012
High School Diploma -
Forest Park High School