Lesley Martinez
Commerce,CA
Summary
Motivated and customer-focused individual seeking a waitress position to develop serving skills while providing attentive, friendly, and efficient service to guests
Overview
9
9
years of professional experience
Work History
Nurse Attendant
Kaiser Permanente
Downey
08.2023 - Current
- Assist nursing staff with patient care activities, ensuring comfort and safety.
- monitored vital signs and reported changes to healthcare team promptly.
- supported patients with daily living activities, enhancing overall well-being and independence.
Barista
Starbucks Company
Montebello, CA
09.2019 - 05.2021
- Engaged with customers to understand their needs and provide tailored solutions.
- Executed cash handling procedures to maintain financial integrity and customer satisfaction.
- Executed opening and closing tasks to maintain a secure and organized retail environment.
- Analyzed difficult scenarios to develop strategic resolutions.
Waitress
Steven’s Steak House
08.2018 - 09.2019
- Managed food order processing and fulfillment to ensure timely delivery.
- Managed transportation of 15-20 lbs of food/ beverages to ensure timely delivery.
- Managed service for guests independently, ensuring a high-quality dining experience.
- Delivered exceptional service, ensuring client satisfaction and loyalty.
Student assistant
Rio Hondo Community College District
Whittier
05.2017 - 10.2017
- Facilitated transmission of essential documents via fax to support operational efficiency
- Supported student success by actively engaging in discussions to understand and meet their needs.
- Facilitated prompt responses to phone inquiries to enhance customer service.
Education
High School Diploma - General Studies
Montebello High School
Montebello, CA01.2014
Skills
Time Management Teamwork Fast-Paced Environment
exceptional customer service
cash handling
Languages
Spanish
Timeline
Nurse Attendant
Kaiser Permanente
08.2023 - Current
Barista
Starbucks Company
09.2019 - 05.2021
Waitress
Steven’s Steak House
08.2018 - 09.2019
Student assistant
Rio Hondo Community College District
05.2017 - 10.2017
High School Diploma - General Studies
Montebello High School