Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Lesley Mason

Alexander,AR

Summary

Skilled Taxi Cab Driver dedicated to providing exceptional customer service to all customers. Versed in keeping vehicle clean and serviced. Adept at providing top-notch care to passengers and belongings.

Overview

10
10
years of professional experience

Work History

Taxi Driver

Lyft And Uber
06.2022 - Current
  • Arrived on time to customer appointments.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Offered above-and-beyond service to every rider to encourage repeat business.

Receive Associate

Amazon Fulfillment (Amazon.com)
08.2021 - Current
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Problem solving
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Route Sales Representative

Frito-Lay
09.2018 - 07.2020
  • Customer service
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Analyzed sales and customer data to identify buying trends and offer recommendations.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Developed strong customer base through efficient and reliable service.
  • Completed daily pre- and post-trip vehicle inspections.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

Deil Clerk

Sam's Club
04.2017 - 09.2018
  • Customer service
  • Wrapping meat
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Deli Clerk/Meat Cutter/ Meat Wrapper

Edwards Food Giant
03.2014 - 04.2017
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Packaged and labeled meat items in preparation for sale to customers.
  • Customer service
  • Setting planograms
  • Wrapping meat
  • Ordering product
  • Audits

Housekeeping

Baptist plaza hotel
11.2013 - 03.2014
  • Customer service
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

GED -

Ouachita Technical College
Malvern, AR
06.2009

Skills

  • Meat Cutting
  • Merchandising
  • Planograms
  • Load & Unload
  • Route Driving
  • Forklift
  • Delivery Driver Experience
  • Customer Service

Assessments

  • Customer service, Proficient, 07/01/21, Identifying and resolving common customer issues
  • Call center customer service, Highly Proficient, 07/01/21, Demonstrating customer service skills in a call center setting

Timeline

Taxi Driver

Lyft And Uber
06.2022 - Current

Receive Associate

Amazon Fulfillment (Amazon.com)
08.2021 - Current

Route Sales Representative

Frito-Lay
09.2018 - 07.2020

Deil Clerk

Sam's Club
04.2017 - 09.2018

Deli Clerk/Meat Cutter/ Meat Wrapper

Edwards Food Giant
03.2014 - 04.2017

Housekeeping

Baptist plaza hotel
11.2013 - 03.2014

GED -

Ouachita Technical College

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Lesley Mason