Lesley May

Sportsman's Warehouse

Wasilla, Alaska

10.2007 - Current

Managed daily office operations and ensured smooth workflow.
Coordinated scheduling and communication among team members and departments.
Oversaw inventory management and supply ordering for office needs.
Implemented filing systems to streamline document organization and retrieval.
Trained new employees on office policies and procedures effectively.
Facilitated meetings to discuss operational strategies and team updates.
Developed and enforced safety protocols in compliance with company standards.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Managed front desk operations including greeting customers, answering questions or directing them to appropriate Outfitter.
Resolved customer inquiries in a timely manner while maintaining positive relationships with them.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervised staff members, organized schedules and delegated tasks.
Organized company events including holiday parties, team building activities .
Assisted with the preparation of budgets, forecasts and financial statements.
Resolved customer complaints or answered customers' questions.
Recruited, interviewed and selected employees to fill vacant roles.