Lesley Pena
West Sacramento,California
Summary
I am a detail-oriented person with excellent listening skills and memory. I work effectively when unsupervised and am quick at mastering new skills. I can manage my time efficiently to get my work completed on time. I work well with others and value having good relationships with coworkers/managers.
I believe myself to be a diligent Behavioral Technician with solid background in behavioral interventions and patient care. I have been recognized for successfully implementing individualized treatment plans that foster positive behavioral changes. I have demonstrated expertise in crisis intervention and effective communication skills.
Overview
5
5
years of professional experience
Work History
Behavioral Technician
Center for Autism and Related Disorders, Inc
12.2024 - Current
- Maintained accurate data collection on client progress
- Reduced maladaptive behaviors by teaching clients appropriate coping strategies and replacement behaviors
- Promoted a safe and nurturing environment for clients throughout therapy session
- Adjusted therapy materials based on individual needs, ensuring accessibility for all clients
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills
- Established rapport with clients, fostering trust and engagement in therapeutic activities
Front of House Associate
Panda Express
09.2021 - 12.2024
- Count money in cash drawer at the beginning and end of the shift to ensure that amounts are correct and have sufficient change.
- Complete daily recovery tasks to keep areas clean and neat for maximum productivity.
- Perform duties as assigned by management.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service to all patrons.
Cashier/Crew Trainer
Mcdonalds
10.2020 - 06.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, and processed payments by cash and credit card.
- Maintained cleanliness of checkout area, including countertops, registers, windowsills, and floors.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
River City High School
West Sacramento, CA06-2022
Skills
- Customer service expertise
- Money Handling
- Training and mentoring
- Bilingual (English and Spanish)
- Team Collaboration
- Behavior modification techniques
Timeline
Behavioral Technician
Center for Autism and Related Disorders, Inc
12.2024 - Current
Front of House Associate
Panda Express
09.2021 - 12.2024
Cashier/Crew Trainer
Mcdonalds
10.2020 - 06.2021
High School Diploma -
River City High School
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