Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lesley Pulecio

Queens,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Receptionist/Billing Associate

Big Geyser
01.2023 - Current
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process
  • Working with finance department to ensure that contract specifications are up-to-date and procedures are followed
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Input data into computerized system for record keeping.

Host

Rooftop 17 - The Greens
11.2021 - 11.2022
  • Receive and record dining reservations or respond to general inquiries via telephone or online reservation system
  • Maintained impeccable standards of cleanliness and appearance throughout all areas of restaurant both before, during and after service
  • Maintained proper loss prevention standards including cash handling procedures, tip handling, cash deposits; Count cash register at start and close of each shift

Bakery Counter Staff Member

Martha's Country Bakery
03.2021 - 05.2021
  • Answered telephone inquiries and handled customer cake orders, and answered
  • Comprehensive understanding of menu selections, which aided in client satisfaction.
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.

Shift Lead

Playa Bowls
03.2019 - 04.2020
  • Trained new employees and delegated daily tasks and responsibilities
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Communicated effectively with management in regards to any issues throughout shift

Education

Bachelor of Science - Sociology, Psychology

College of Staten Island
Staten Island, NY
05.2023

Skills

  • Proficient in
  • MS Office (Word, Excel, PowerPoint) Outlook One Drive
  • Adobe PDF
  • VIP, COD's

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist/Billing Associate

Big Geyser
01.2023 - Current

Host

Rooftop 17 - The Greens
11.2021 - 11.2022

Bakery Counter Staff Member

Martha's Country Bakery
03.2021 - 05.2021

Shift Lead

Playa Bowls
03.2019 - 04.2020

Bachelor of Science - Sociology, Psychology

College of Staten Island

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Lesley Pulecio