Lesley Robertson
Daytona Beach,FL
Summary
Results-driven Residential Property Manager with 20 plus years of experience overseeing multi-unit residential properties, ensuring optimal tenant satisfaction, and maximizing property value. Skilled in lease management, financial oversight, maintenance coordination, and regulatory compliance. Adept at improving occupancy rates, reducing vacancies, and implementing cost-effective solutions to enhance property performance. Strong leadership and communication skills, with a proven ability to manage on-site teams and build positive tenant relationships. Uniquely poised to leverage 30 plus years of leadership and customer service in a part-time remote position.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Residential Property Manager
Clybourne Industries (Blu Roc)
03.1994 - 06.2022
- Managed a portfolio of 300 residential units, ensuring efficient operations, tenant satisfaction, and financial success.
- Supervise daily property operations, including leasing, rent collection, maintenance, and resident services.
- Develop and implement marketing strategies to reduce vacancies and maintain high occupancy rates.
- Oversee lease agreements, renewals, and compliance with local housing regulations and Fair Housing laws.
- Monitor and manage property budgets, expenses, and financial reporting, ensuring profitability.
- Handle tenant concerns and conflict resolution, fostering a positive community atmosphere.
- Coordinate with vendors and contractors for property maintenance, repairs, and capital improvements.
- Lead a team of leasing agents, maintenance staff, and administrative personnel to enhance operational efficiency.
- Conduct regular property inspections and enforce safety and maintenance standards.
On-site Licensed Real Estate Agent
Clybourne Industries
10.2002 - 02.2025
- Represent buyers, sellers, and investors in residential and commercial real estate transactions, ensuring smooth and efficient closings.
- Conduct property market analysis to determine competitive pricing and advise clients on market trends.
- Generate leads through networking, referrals, digital marketing, and open houses to build a strong client base.
- Negotiate contracts, offers, and counteroffers to secure favorable terms for clients.
- Guide clients through the home-buying and selling process, providing expert advice on financing, inspections, and closing procedures.
- Develop and implement marketing strategies, including online listings, social media advertising, and staging consultations, to maximize property exposure.
- Maintain strong relationships with mortgage lenders, home inspectors, appraisers, and other industry professionals to streamline transactions.
- Ensure compliance with local, state, and federal real estate laws, Fair Housing regulations, and brokerage policies.
- Utilize CRM software and MLS systems to manage client information, listings, and transaction records efficiently.
Owner & Operator | Multi-Venue Bar Entrepreneur
Railway Tavern
01.1975 - 08.1989
- Successfully own and manage multiple bar venues, overseeing daily operations, staffing, marketing, and financial performance.
- Develop and implement business strategies to drive revenue growth, optimize customer experience, and maintain profitability.
- Manage hiring, training, and supervision of staff, ensuring high-quality service and compliance with health and safety regulations.
- Oversee inventory management, vendor negotiations, and cost control measures to maximize efficiency and minimize waste.
- Create and execute marketing campaigns, promotions, and special events to increase foot traffic and brand awareness.
- Build strong community relationships and partnerships to enhance brand reputation and customer loyalty.
- Ensure compliance with liquor licensing, labor laws, and local regulations to maintain operational integrity.
- Analyze financial reports, track sales performance, and adjust business strategies based on market trends and consumer preferences.
- Innovate and adapt to industry trends, including craft cocktails, entertainment programming, and unique customer experiences
Skills
- Property Operations & Management
- Lease Administration & Compliance
- Budgeting & Financial Reporting
- Tenant Relations & Retention
- Maintenance & Vendor Coordination
- Rent Collection & Delinquencies
- Marketing & Vacancy Reduction
- Fair Housing & Local Regulations
- Team Leadership & Training
- Communication and Verbal Skills
Certification
- Florida Real Estate License
- Community Associations Management (CAM)
Timeline
On-site Licensed Real Estate Agent
Clybourne Industries
10.2002 - 02.2025
Residential Property Manager
Clybourne Industries (Blu Roc)
03.1994 - 06.2022
Owner & Operator | Multi-Venue Bar Entrepreneur
Railway Tavern
01.1975 - 08.1989
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