Lesley Ruteaga
Norcross,GA
Summary
Dedicated professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
ROC Cabinetry
, GA
01.2022 - 02.2024
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Maintained accurate records of guest payments, ensuring timely revenue collection and minimized discrepancies.
- Monitored inventory levels of office supplies, maintaining adequate stock without excess expenditure.
- Provided excellent customer service, empathizing with user concerns and resolving issues in a timely manner.
Picker/Driver
Amazon
, Ga
03.2021 - 07.2023
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Sales Associate
GUESS Factory
11.2016 - 05.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
GED -
Gwinnett Technical College
Lawrenceville, GA10.2017
Skills
- Inventory management
- Problem-solving abilities
- Attention to detail
- Multitasking capabilities
- Computer literacy
- Organizational skills
- Data Entry
- Call Management
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
ROC Cabinetry
01.2022 - 02.2024
Picker/Driver
Amazon
03.2021 - 07.2023
Sales Associate
GUESS Factory
11.2016 - 05.2020
GED -
Gwinnett Technical College
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