Dedicated and empathetic Medical Assistant offering years in direct patient care. Committed to obtain the highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients and healthcare professionals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Pain and Management
Douglassville, GA
01.2023 - 05.2024
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Provided assistance to medical staff in performing minor surgical procedures.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Responded to patient callbacks and phone-in prescription refill requests.
Medical Assistant
WellMed Medical Management - United Health Group
Apopka, FL
07.2022 - 11.2022
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Cleaned and maintained medical equipment following procedures and standards.
Responded to patient callbacks and phone-in prescription refill requests.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Assistant
Advanced Dermatology Center
DOUGLASVILLE, GA
05.2019 - 05.2022
Contacted pharmacies to submit and refill patients' prescriptions
Provide care according to physician's instruction and in accordance with recognized techniques and procedures and established standards and policies to maintain the health and general well-being of the patient
Provide pre-operative and post-operative teaching for both patient and family members
Provide assistance during surgery or other procedures as indicated
Set up patient for surgery including prepping area, draping with sterile drapes, setting up clean tray with anesthesia and preparing instruments
Scrub in as assistant to surgeon
Hand instruments, kept operative area clean and organized
Administer anesthesia as directed by physician
Prepare equipment and paper work for surgery
Maintain appropriate records and documentation
Prepare a permanent EMR note for each Mohs case with follow up phone call documented in Electronic Medical Record
Provide appropriate written instructions regarding care and potential problems
Maintain safety and well-being of patient according to individual needs
Assisted provider in scribing
Handled biologic's and isotretinoin patients
Operate autoclave
Other duties as assigned.
Medical Assistant
Woman's Health Center
Oviedo, FL
01.2017 - 04.2019
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
Positioned patients for optimal comfort before procedures
Performed routine tests such as urine dip stick, vision and hearing tests Performed front desk duties, including answering phones, scheduling appointments and greeting patients
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
Contributed to efficient office operations by triaging patients by severity of medical complaint
Kept facility stocked with necessary supplies, equipment and instruments
Experienced front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare
Assisted patients in preparation for examinations, assessing and recording vital signs
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
Managed both clinical and administrative duties in a medical office setting
Secured patient information and maintained patient confidence by completing and safeguarding medical records
Educated patients about medications, procedures and physician's instructions
Prepared prescription refill requests on behalf of the physician.
Education
High School -
Creekside High School
05.2015
Medical Assistant - CMA -
New Hope Learning Center L.L.C
Nursing
Seminole State College of Florida
Skills
Bilingual, fluent in both Spanish and English
Ability to interact with all levels of management and detailed oriented
Relates well with other, self-motivated and quick study
Excellent written and verbal communication skills
Medical Knowledge: Vital signs, Medical terminology, Diabetes screening, Urinalysis, Venipuncture, Pulse oximetry, Sterile technique