Lesley Spiehler
Tomball,Tx
Summary
Experienced LPN known for exceptional problem-solving and empathy in patient interactions. Successfully managed patient communications and education, ensuring adherence to treatment plans while fostering trust and collaboration within the healthcare team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
LPN Office Nurse
Louisiana Gastro Associates
Lafayette, LA
09.2015 - Current
- Administered patient assessments and documented findings in electronic health records.
- Assisted in scheduling appointments and managing patient flow to enhance office efficiency.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Educated patients on medication management and treatment protocols to ensure compliance.
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Delivered emotional support to patients and families during challenging times.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Educated patients and families on disease processes, medications and treatments.
LPN
Pelican Nursing Nursing Home
Maurice, La
03.2013 - 05.2015
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to nursing staff.
- Conducted routine assessments to ensure compliance with safety standards.
- Streamlined documentation processes to improve efficiency of patient records management.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Helped patients complete bathing, dressing and eating.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Administered medications and injections to patients.
Education
LPN - Nursing
Louisiana Technical College
Lafayette, LA06-2010
Skills
- Clinical judgment
- HIPAA compliance
- Problem-solving abilities
- Teamwork and collaboration
- Time management
- Problem-solving
- Conflict resolution
- Call answering and assistance
- Needs assessment
- Analytical thinking
- Procedure explanation
- Conditions reporting
- Patient charting
- Strong clinical judgment
- CPR/AED
- Responsible and dependable
- Attention to detail
- Patient support
- Critical thinking
- Epic systems
- Patient education
- Diagnostic testing
- Compassion and empathy
- Appointment scheduling
- Ethical practice
- Nursing documentation
- Healthcare software proficiency
Accomplishments
- Achieved patients concerns by completing task with accuracy and efficiency.
- Achieved patients trust by listening to their concerns. Sending task to correct group to get a quick response for patient needs .
- Documented and resolved patients issues which led to proper treatment in short period of time.
Certification
- Licensed LPN - 2010
Timeline
LPN Office Nurse
Louisiana Gastro Associates
09.2015 - Current
LPN
Pelican Nursing Nursing Home
03.2013 - 05.2015
LPN - Nursing
Louisiana Technical College