Lesley Tubby
San Leandro,CA
Summary
Encouraging leader and problem-solver with talents for team building, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Regional Manager, CMCA, AMS
Action Property Management
07.2021 - Current
- Assist with business development and marketing presentations for CID communities
- Primary point of contact for communication and executive of operational consulting for developer clients
- Create or acquire all necessary association documents for new development communities, ensuring they meet legal and regulatory requirements
- Visit potential new business communities to evaluate their needs and present tailored proposals
- Prepare and submit detailed bids and contracts for new clients, ensuring alignment with their requirements and company standards
- Cultivate and sustain effective relationships with all team members to ensure adherence to contractual deliverables, systems, procedures, and practices
- Develop strong relationships with client board members and attend Board Meetings to demonstrate senior management engagement and enhance client retention
- Support Community and General Managers in Board and Association management, long-term planning, and budgeting
- Provide training, mentoring, and resources to all team members, and liaise with various departments and executive leadership team
- Handle the recruitment, hiring, and termination of employees, ensuring that staffing decisions align with organizational goals and policies
- Conduct performance evaluations and coaching for Community Managers
- Offer individual training and evaluations on the use of company programs and procedures, including property management software and electronic filing systems
- Review and oversee the regional budget to ensure adherence to financial guidelines
- Make necessary revisions to the budget as required to reflect changes and optimize resource allocation.
Senior Community Manger, CMCA, AMS
Associa Northern California
09.2020 - 07.2021
- Oversaw administrative operations and supervised branch staff, including training, evaluation, and management
- Participated in departmental committees and managed branch structures and operations
- Fostered positive relationships with stakeholders and vendors at the branch level
- Contributed to strategic planning, business development, and fiscal operations at the branch
- Continued to manage a portfolio of properties, handling responsibilities similar to previous roles.
Community Association Manager, CCAM, CMCA
Associa Northern California
09.2016 - 07.2021
- Supervised operations and administration of Associations in alignment with management agreements and policies
- Acted as the primary liaison between the Board of Directors and homeowners
- Performed administrative duties as directed by the Board of Directors, including preparing Board packages and attending meetings
- Reviewed financial reports and ensured management summaries were submitted to the Board
- Managed vendor performance, coordinated facility inspections, and ensured compliance with legal actions involving the Association
- Collaborated with accounting for billing, collection, budgeting, taxes, and financial statement preparation.
Assistant to Manager, Customer Service Representative
Common Interest Management Services
07.2015 - 09.2016
- Supported multiple Community Associations, interacting with homeowners, vendors, contractors, and Board Members
- Conducted onsite inspections and enforced community rules and regulations
- Managed architectural applications, work orders, and maintenance requests
- Monitored and reviewed homeowner account activities and tracked violations of community CC&Rs
- Prepared and distributed monthly board packets.
Regulatory Compliance Analyst
Caldwell Compliance, Inc.
08.2011 - 12.2014
- Analyzed DAS and Small Cell installations for regulatory compliance, focusing on NEPA/SHPO and FAA/FCC requirements
- Managed over 1,000 DAS and Small Cell sites, coordinating with clients, construction managers, and engineers
- Submitted regulatory reports with high accuracy and completed air safety reviews and radio screens using various tools.
Administrative Support
Quiet River Land Services, Inc.
04.2006 - 08.2011
- Processed survey data, converting it into Latitude and Longitude positions using NGSNADCON and NGS-CORPSCON programs
- Managed Wireless Client Project Tracker Spreadsheets and Statewide Network Audit Data
- Maintained project trackers for multiple crews and clients.
Education
CALBRE #02013055
Certified Manager of Community Associations - CMCA
Association Management Specialist - AMS
Skills
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and QuickBooks
- Expertise in property management software and electronic filing systems
- Strong training, mentoring, and performance evaluation skills
- Experienced in regulatory compliance and vendor management
Timeline
Regional Manager, CMCA, AMS
Action Property Management
07.2021 - Current
Senior Community Manger, CMCA, AMS
Associa Northern California
09.2020 - 07.2021
Community Association Manager, CCAM, CMCA
Associa Northern California
09.2016 - 07.2021
Assistant to Manager, Customer Service Representative
Common Interest Management Services
07.2015 - 09.2016
Regulatory Compliance Analyst
Caldwell Compliance, Inc.
08.2011 - 12.2014
Administrative Support
Quiet River Land Services, Inc.
04.2006 - 08.2011
CALBRE #02013055
Certified Manager of Community Associations - CMCA
Association Management Specialist - AMS
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