Lesley Vidaurre

· Greet customers on arrival and identify their needs.

· Follow standard operating procedures and complete tasks as assigned by the Store Manager.

· Keep the store clean and restock merchandise as needed.

· Stay informed about new products and sizes; acknowledge and assist all customers promptly.

· Help customers locate items and suggest alternatives.

· Support checkout for efficient, accurate service; collaborate with the manager to meet sales goals.

· Ensure product displays meet store standards.

· Organize racks and shelves to enhance visual appeal and promote merchandise.

· Conduct product demonstrations, addressing objections positively.

· Greet patients and visitors in person or by phone; answer or direct inquiries.

· Assist with patient check-in/check-out; complete required documentation per charting policy.

· Prepare and label consent forms; explain them when needed.

· Follow HIPAA compliance and confidentiality standards for all personal and financial data.

· Accurately record patient care in medical records promptly.

· Keep patient areas clean, orderly, and safe; handle cleaning, sterilization, and storage per policy.

· Maintain inventory of snacks and supplies in designated areas.

· Escort patients and prep them for surgery as per procedures.

· Demonstrate strong interpersonal skills and teamwork.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Maintained cleanliness of the store and replenished merchandise as it was old.
• Educate self on new product features and benefits if not part of the sales training
• Acknowledge all customers and be attentive
• Interact with customers by assisting them in locating products, demonstrating products feature and benefits where applicable, and offering suggestions and alternatives.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.