Lesley Wigley
Buford,GA
Summary
Dynamic professional, excelling in customer service and organizational skills. Adept at managing sensitive information and enhancing client satisfaction through effective communication. Recognized for adaptability and data entry proficiency, consistently fostering positive environments that drive success and support team objectives.
Overview
19
19
years of professional experience
Work History
Substitute Teacher
Buford City Schools
08.2021 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Office Manager
Alfa Insurance
03.2023 - 10.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Updated reports, managed accounts, and generated reports for company database.
Service Planner
TruGreen Lawn Care
02.2007 - 08.2021
- Routing and planning services for residential and commercial lawn services.
- Report generating, management and analysis.
- Daily route management.
- Interdepartmental coaching and training
- Internal customer service
Education
High School Diploma -
Buford High School
Buford, GA01-2005
Skills
- Adaptable
- Organizational skills
- Customer service
- Data entry
Timeline
Office Manager
Alfa Insurance
03.2023 - 10.2024
Substitute Teacher
Buford City Schools
08.2021 - Current
Service Planner
TruGreen Lawn Care
02.2007 - 08.2021
High School Diploma -
Buford High School
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