Lesli Bohorque
Arlington,VA
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
10
10
years of professional experience
Work History
Executive Team Lead- Human Resources
Target
04.2022 - 03.2023
- Build relationships that are important to the store’s community to address the most pressing local needs
- Lead an open-door culture where team members feel heard and issues are quickly resolved
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Assist in talent acquisition and recruitment processes
- Maintained human resources regulatory compliance with local, state and federal laws.
- Managed a team of HR Experts and oversaw completion of tasks and initiatives.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Processed employee claims involving performance issues and harassment.
- Directed hiring and onboarding programs for new employees.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Educated employees on company policy and kept employee handbook current.
Assistant Store Manager
Dicks Sporting Goods
09.2018 - 04.2022
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Develop payroll plans and monitor payroll daily
- Monitored and ordered supplies and materials to keep office well stocked.
- Lead the recruiting, interviewing, and hiring process for all hourly associates
- Lead consistent evaluation and development of in-store talent
- Issue appropriate counseling and disciplinary action to associates based on job performances
- Drive shrink results through compliance involved with safety, loss prevention, and cash-handling procedures
Human Resources Manager
Toys"R"Us
06.2014 - 06.2018
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinate all store activities such as: store events, company parties and training classes
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Motivated employees through special events and incentive programs.
- Instructed senior leaders on appropriate employee corrective steps.
- Recruited top talent to maximize profitability.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Assistant Store Manager
Babies "R" Us
08.2013 - 06.2018
- Cultivated and strengthened lasting guest relationships using strong issue resolution and dynamic communication skills.
- Created and maintained safe and secure work environments for employees.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Responsible for driving sales and metrics and offering operational and administrative support to the Store Manager
- Maintaining excellent scheduling effectiveness to ensure daily store operations are running smoothly and effective
- Monitored daily cash discrepancies and inventory shrinkage
- Responsible for developing and training Department Supervisors, FT and PT team members while assisting in any resets or projects in their specific departments.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
LINKS
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Wakefield Highschool
Skills
- Training and Development
- Retail Management
- Loss Prevention
- Merchandising
- Payroll
- Recruitment Strategies
- Recruitment and Hiring
- Talent Management
- Mentoring
- Biweekly Payroll Processing
- Risk Management
- Employee Appraisals
- Employee Feedback and Recognition
Languages
Spanish
Native or Bilingual
Timeline
Executive Team Lead- Human Resources
Target
04.2022 - 03.2023
Assistant Store Manager
Dicks Sporting Goods
09.2018 - 04.2022
Human Resources Manager
Toys"R"Us
06.2014 - 06.2018
Assistant Store Manager
Babies "R" Us
08.2013 - 06.2018
LINKS
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Wakefield Highschool
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