Lesli Daniels
Farmington,UT
Summary
Highly motivated individual with a proven track record of successfully prioritizing and completing multiple tasks in a fast-paced, high-volume environment.
Demonstrates exceptional analytical, organizational, and customer service skills with a keen eye for detail.
Effective communicator who excels at collaborating with individuals at all levels of management.
Creative problem solver with a talent for motivating and developing others to thrive within the work environment.
Overview
27
27
years of professional experience
Work History
Client Protection Execution Portfolio Manager
Bank of America
08.2016 - Current
- Provided oversight for the entire lifecycle of initiatives, including intake, governance, assessment, and execution with impact on fraud and claims
- Mentored junior team members in effective program management techniques, fostering professional growth across the organization.
- Optimized internal processes for increased efficiency in project management and execution.
- Collaborated with cross-functional teams to develop comprehensive risk management strategies for mitigating potential threats.
Solutions Delivery Lead
Bank of America
01.2015 - 08.2016
- Utilized lean implementation methodologies to deliver enhancements for business sustaining initiatives
- Managed the various flows of each Legacy Application, to determine how they will influence the development of the Common Intake work
- Identified full scope of Legacy Application strategy and all affected components, to effectively apply that scope to the Common Intake strategy
- Recognized and predicted risks associated with retiring Legacy Applications
Portfolio and Execution Lead
Bank of America
10.2013 - 01.2015
- Managed program initiatives that delivered value for Military, Deceased, and Complaints business operations
- Facilitated decision making among senior leadership, and provided transparency through governance and reporting routines
- Worked closely with product owner, stakeholders, and enterprise control functions (EFCs) to ensure the appropriate level of engagement and accountability
- Satisfied Enterprise Program Change Standards with passing scores for Annual Execute QA/QC
Fraud Project Manager
Bank of America
01.2008 - 08.2013
- Directed project parameters, cost and resource estimates
- Managed the research of existing operations, procedures, work-flow and service requirements
- Complied with Enterprise Change Standards for project management
- Have an in-depth knowledge of the bank and overall operations environment
Deposit and Check Fraud Detection Manager
Bank of America
11.2005 - 01.2008
Quality Optimization Consultant
Bank of America
06.2002 - 11.2005
Communications Specialist
Bank of America
06.1999 - 06.2002
Merger and Acquisitions Lead
Bank of America
10.1997 - 06.1999
Education
Bachelor of Science - Mass Communications
University of Utah
Salt Lake City, Utah08.1997
Skills
- Project planning and development
- Cross-Functional Collaboration
- Strategic Planning
- Stakeholder Communications
- Work flow planning
- Budgeting and forecasting
- Coaching and Mentoring
- Agile Methodology
Timeline
Client Protection Execution Portfolio Manager
Bank of America
08.2016 - Current
Solutions Delivery Lead
Bank of America
01.2015 - 08.2016
Portfolio and Execution Lead
Bank of America
10.2013 - 01.2015
Fraud Project Manager
Bank of America
01.2008 - 08.2013
Deposit and Check Fraud Detection Manager
Bank of America
11.2005 - 01.2008
Quality Optimization Consultant
Bank of America
06.2002 - 11.2005
Communications Specialist
Bank of America
06.1999 - 06.2002
Merger and Acquisitions Lead
Bank of America
10.1997 - 06.1999
Bachelor of Science - Mass Communications
University of Utah
Similar Profiles
Nicholas ShakanNicholas Shakan
Vice President, Portfolio Manager at Bank of America Private BankVice President, Portfolio Manager at Bank of America Private Bank
Yaquelin GuevaraYaquelin Guevara
Relationship Manager Business Owner Specialist at Bank Of AmericaRelationship Manager Business Owner Specialist at Bank Of America
DEVI SITHDEVI SITH
Operations Consultant at Bank of AmericaOperations Consultant at Bank of America
Andrew LabanceAndrew Labance
Financial Analyst at NATIONS BANK/ BANK OF AMERICAFinancial Analyst at NATIONS BANK/ BANK OF AMERICA
Kaidence StephensonKaidence Stephenson
House Cleaner at House Cleaning/OrganizingHouse Cleaner at House Cleaning/Organizing