Dynamic GM/HBC Sales Representative dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
35
35
years of professional experience
Work History
GM/HBC Sale Representative
SpartanNash
08.2022 - 05.2025
Analyzed sales data to identify trends, informing strategic decision-making for promotions and product placement.
Cultivated and strengthened lasting client relationships using strong resolution and dynamic communication skills.
Maintain regular contact with customers through phone, email and store visits.
Increased GM/HBC sales in assigned territory by offering special buys, seasonal trends and deals.
Introduced new items, maximize product penetration and utilized merchandising and marketing programs.
Responsible to know company GM/HBC products and programs to effectively sell them to new and existing customers.
Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
Conducted regular reviews of operations and identified areas for improvement.
GM/HBC Manager
Martin's Supermarkets/SpartanNash
03.1990 - 08.2022
Mentored team members, fostering professional growth and improved performance.
Developed innovative merchandising strategies to boost sales and market presence.
Oversaw inventory management, ensuring optimal stock levels and reduced waste.
Fostered a positive work environment to improve team morale and productivity levels.
Achieved sales targets consistently by purchases, merchandising and display building.
Conducted comprehensive competitor analyses to identify market trends and capitalize on emerging opportunities.
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training and department schedules.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Reported issues to higher management with great detail.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Creating exciting merchandise displays to catch attention of store customers.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Oversaw inventory management, optimizing stock levels, and reducing waste.