Lesli Rodriguez
Caldwell,ID
Summary
Motivated and dedicated Certified Medical Assistant with hands-on experience in patient care, clinical procedures, and administrative support. Fluent in Spanish with strong customer service skills, a positive attitude, and the ability to adapt to change. Seeking to leverage my skills and knowledge in a dynamic healthcare environment, contributing to efficient patient care and operational excellence.
Overview
4
4
years of professional experience
Work History
Certified Medical Assistant Extern
Saint Alphonsus OB/GYN
Boise , Idaho
12.2024 - 02.2025
- Assisted with patient intake for 20+ patients daily, accurately recording vital signs and medical history.
- Supported physicians and nurses with clinical procedures and administrative tasks
- Administered injections, immunizations, venipunctures and other treatments under direct supervision of a physician or nurse practitioner.
- Maintained cleanliness of clinical areas, adhering to hospital policies and enhancing patient safety.
Customer Service Representative
Oportun
Nampa, ID
10.2023 - 10.2024
- Answered customer inquiries and provided accurate information regarding services
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers, resulting in a 15% increase in customer satisfaction scores.
Learning Ambassador
Amazon
Nampa, ID
11.2020 - 08.2023
- Conducted training sessions for new employees, improving onboarding efficiency by 10%.
- Established relationships with Managers, Learning trainers, and Process Assistants while training and overseeing associates
- Developed problem solving and analytical skills
- Implemented instructional technology support using various tools for teaching and learning.
Education
Medical Assistant Certificate -
Carrington College
Boise, ID02-2025
High School Diploma -
Nampa Senior High School
Nampa, ID05.2019
Skills
- Fluent in Spanish
- Customer service
- Data entry
- Friendly, positive attitude
- Multitasking
- Vital sign measurement
- Phlebotomy
- Injections and immunizations
- Patient preparation
- Teamwork
- Computer skills
- Problem Solving
Certifications
- Certified Clinical Medical Assistant (CCMA)
- BLS-CPR, American Heart Association
- HIPPA Certified
- OSHA Certified
Timeline
Certified Medical Assistant Extern
Saint Alphonsus OB/GYN
12.2024 - 02.2025
Customer Service Representative
Oportun
10.2023 - 10.2024
Learning Ambassador
Amazon
11.2020 - 08.2023
High School Diploma -
Nampa Senior High School
Medical Assistant Certificate -
Carrington College
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