Leslie Aandal Perry
Puyallup
Summary
Dynamic professional with extensive experience at Simmons Automotive, excelling in customer advocacy and financial management. Proven ability to enhance operational efficiency through effective inventory control and vendor negotiation. Strong organizational skills and a commitment to delivering exceptional service drive successful outcomes in fast-paced environments.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Customer Service/Executive Assistant
Simmons Automotive
Tacoma
08.2020 - Current
- Customer Advocacy: Consulted with insurance companies on behalf of customers to facilitate stolen vehicle recoveries and expedite repair claims.
- Service Coordination: Arrange towing for customers with disabled vehicles and ensure timely delivery of parts for vehicle repairs.
- Database & Information Management: Entered and verified customer and vehicle information to maintain accurate records, enhancing customer service efficiency.
- Fleet Tracking & Invoicing: Developed spreadsheets for fleet customers to monitor vehicle maintenance schedules and streamline invoice approval process.
- Notary Services: Function as a certified notary, processing bills of sales, title transfers, and lost title documentation for clients.
- Inventory Control: Conduct weekly inventory counts, confirm stock orders, and manage procurement for special items.
- Financial Management: Validate daily cash and check deposits, reconcile cash drawers, and prepare bank deposits.
Customer Service Representative
Castohn LLC
Tacoma
01.2018 - 10.2019
- Client Support: Addressed customer inquiries and resolved issues across multiple channels (in-person, phone, email) to enhance customer experience.
- Order Processing: Processed purchase orders, generated quotes, managed invoicing, and coordinated on-time product delivery to uphold customer satisfaction.
- Warehouse Setup: Assisted in establishing new warehouse operations, including data systems setup, inventory tracking, and cycle counting for audits.
- Technical Work: Created parts drawings using Autodesk Inventor, designed labels, and performed concrete sample cutting and mold castings for clients.
Records Specialist in Training
Kent Police Department
Kent
06.2017 - 09.2017
- Managed police records by entering data into the WACIC system and ensuring compliance with state and federal regulations for law enforcement data.
- Entered serial numbers for stolen property and processed data for wanted persons, while purging inactive warrants and restraining orders and managing both paper and digital records.
- Served as primary contact for public and law enforcement inquiries, delivering timely and accurate information.
Office 3 Assistant / HUB Imaging Unit
State of Washington - Department of Social and Health Services
Tacoma
09.2015 - 05.2017
- Processed documents for Community Services Division, ensuring accuracy and compliance with document management protocols to support efficient operations.
- Proofread and verified header sheets, managed document scanning, and upheld document security and confidentiality standards to protect sensitive information.
- Organized and maintained case files to support client services and ensure program eligibility compliance.
- Scheduled and organized meetings and training sessions to enhance staff development and ensure compliance with regulations.
- Kept precise records updated in the department's database to ensure accurate service tracking.
Scheduling Manager
Herrenknecht Tunnelling Systems Inc
Sumner
09.2003 - 12.2014
- Project Support: Supported engineering by improving schedule accuracy, updating parts drawings, and organizing project documentation, delivering detailed reports to management.
- Logistics Coordination: Negotiated freight carrier contracts for cost-effective transportation and coordinated daily inventory tracking with weekly cycle counts.
- Purchasing & Invoicing: Managed purchase orders, sales orders, and invoices, ensuring accurate financial tracking and budgeting for engineering department.
Senior Buyer
US Food Services
Fife
11.2000 - 08.2003
- Negotiated contracts to secure favorable terms and pricing.
- Managed supplier relationships to ensure timely delivery of products.
- Analyzed market trends to optimize purchasing strategies.
- Collaborated with vendors to manage product lines and forecast demand for optimal product availability.
Business Owner/Manager
Desi's Daycare
Pacific
10.1999 - 07.2000
- Managed daily operations, staff, and financials of licensed daycare, ensuring compliance with childcare regulations for a safe and nurturing environment.
Assistant Buyer
Food Services of America
Kent
05.1996 - 09.1999
- Forecasted demand, managed purchase orders, and tracked inventory levels to align buying operations with sales targets.
- Analyzed purchasing trends to optimize product selection and supplier performance.
- Collaborated with suppliers to negotiate pricing and delivery terms effectively.
- Managed inventory levels to ensure product availability for restaurants and food services.
Office Manager/Administrative Assistant / Dispatcher
S & S Truck and Equipment
Maple Valley
04.1993 - 04.1996
- Managed daily office operations and maintained organized filing systems.
- Coordinated communication between departments and external partners.
- Oversaw inventory management and procurement of office supplies.
- Coordinated dispatching, inventory management, and accounts receivable/payable processing for office operations.
Education
Associate in Applied Sciences - Law Enforcement
Green River Community College
Auburn, WACertificate - Emergency Call Taking
Clover Park Technical College
Lakewood, WASome College (No Degree) - Criminal Justice Refresher Courses
Pierce College
Puyallup, WASkills
- Customer support
- Office management
- Records management
- Project scheduling
- Microsoft Office Suite
- QuickBooks proficiency
- Financial management
- Inventory Control and Management
- Vendor negotiation
- Collaboration
- Organizational Skills
- Facility Coordination
- Cultural Competency
- Information security
Certification
Notary Public, 01/28
Professional Assessments
Highly Proficient, Highly Proficient, Highly Proficient, Highly Proficient, Expert, Highly Proficient, Proficient, Expert, Expert, Expert, Highly Proficient, Highly Proficient, Highly Proficient, Highly Proficient
Timeline
Customer Service/Executive Assistant
Simmons Automotive
08.2020 - Current
Customer Service Representative
Castohn LLC
01.2018 - 10.2019
Records Specialist in Training
Kent Police Department
06.2017 - 09.2017
Office 3 Assistant / HUB Imaging Unit
State of Washington - Department of Social and Health Services
09.2015 - 05.2017
Scheduling Manager
Herrenknecht Tunnelling Systems Inc
09.2003 - 12.2014
Senior Buyer
US Food Services
11.2000 - 08.2003
Business Owner/Manager
Desi's Daycare
10.1999 - 07.2000
Assistant Buyer
Food Services of America
05.1996 - 09.1999
Office Manager/Administrative Assistant / Dispatcher
S & S Truck and Equipment
04.1993 - 04.1996
Associate in Applied Sciences - Law Enforcement
Green River Community College
Certificate - Emergency Call Taking
Clover Park Technical College
Some College (No Degree) - Criminal Justice Refresher Courses
Pierce College