Leslie A. James
Summary
Developed skills in fast-paced food service environment, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.
Overview
35
35
years of professional experience
1
1
Certification
Work History
FOOD SERVICE WORKER MANAGER
SODEXO (WILDER'S PREPARATORY ACADEMY CHARTER SCHOOL)
08.2021 - Current
- Prep meals for 350+ students
- Prepare and cook scratch meals for students
- Assist with preparation and serving K-8 students
- Manage the transport of breakfast/lunches from the main campus to the Kindergarten campus
- Maintain daily meal log for breakfast and lunch
- Maintain kitchen equipment service log and materials
- Established meaningful relationships with students while serving regulated meals
- Manage weekly milk and grocery orders from Alta Dena and Gold Star
- Assist with regulated State audit
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Support team members during peak hours, ensuring smooth operations for students.
- Restocked supplies and prepared additional ingredients during downtime for expected busy days and special events.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Handle point-of-sale operations for students and staff to assist with keeping track of daily numbers.
- Collaborated with kitchen staff to plan and execute special events without hitches.
- Maintained accurate records of food temperatures to ensure safety standards were met.
OWNER/BAKER/CATERER
LALA'S EATS & TREATS, LLC.
12.2018 - Current
- Manage and maintain catering schedule
- Prepare and deliver gourmet desserts and catered meals
- Prepare from scratch delicious baked goods specializing in scratch order meals, bundt cakes, and cheesecakes
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
STUDIO RESOURCE MANAGER
RHETROACTIVE INC.
05.2016 - 01.2017
- Managed and maintained HR software Zenefits
- Set up new accounts and ran payroll through Zenefits, prepared and generated independent contractor agreements as needed, as well as, Non-Disclosure Agreements
- Provided our medical benefits package to all full time new hires for enrollment
- Provided open enrollment information for employees, informing them of plan changes and rate increases/decreases
- Completed audits for E&O Policies including Workers Compensation
- Managed employee files through Zenefits including personal time off
- Worked closely with and assisted the Chief Executive Officer, Chief Creative Officer and Chief Operating Officer
- Generated expenses and invoices to clients for reimbursement
- Researched and booked all travel accommodations for executives and staff
- Maintained Office Manager responsibilities
CONTENT COORDINATOR
STELLAR ENTERTAINMENT
11.2011 - 01.2016
- Provided a daily update to the current cycle's dubbing grid
- After receiving the next cycle's loadsheet, I provided a line by line description of each content's progress up until delivery to production services
- Follow up on all issues relating to both the delivery of materials by Hollywood studios and labs, as well as, the delivery of encoded files by Hollywood labs
- Provided feedback to Turkish Airlines on such interactions
- Complete Thales' DCMS before the beginning of each cycle's preceding month
- Prepare and submit spreadsheets containing the next month's content
- Prepare and submit the Rockwell Collins ‘CTR' spreadsheet
- Enter new Hollywood TV programs to MMA each month
- Receive Warner Bros
- Master materials from PME to prepare and process for soundtracking at Saran Digital Studios
- Transfer processed materials to Saran and sync the resulting soundtracks with the master materials
- Transcode the finished product and dual language master file to deliver it to hardware platforms while naming them appropriately
- Request pricing on all television/movie content from major studios such as Warner Bros., Universal, and Jaguar Films
- Maintained a current grid of all upcoming television/movie content for account managers to select
- Assisted the Director of Content daily while communicating with Australia's main office
PURCHASER
KEZIA GROUP
03.2007 - 08.2007
- Purchasing and Tracking
- Review purchase requisitions
- Confer with vendors to obtain product information such as price, availability and delivery schedule
- Determine method of procurement such as direct purchase or bid
- Prepare purchase orders or bid request to selected vendors
- Review bid proposals and negotiate contract within budgetary limitations and scope of authority
- Maintain procurement records such as vendor files, items or services purchased, costs, delivery, product quality or performance issues
- Discuss defective or unacceptable goods or services with inspection or quality control personnel, users, vendors and others to determine source of trouble and take corrective action
- Coordinate with Accounting and Shipping and Receiving regarding order and receipt of goods
- Expedite delivery of goods to users
OFFICE MANAGER
ELECTROSONIC SYSTEMS INC.
03.2004 - 02.2007
- General Admin
- And Reception, Sales and Marketing Support, Human Resources, and Purchasing and Tracking
- Managed the front desk handling reception answering phones and greeting guests
- Coordinate and prepare for meetings and demos
- Sort and distribute incoming mail and faxes
- Assign account codes as required
- Prepare outgoing 'Thursday Package' (e.g
- Weekly submission of approved expense reports to Minneapolis office)
- Maintain attendance records for staff
- Manage Office Supplies
- Maintain stock of all office forms
- Manage petty cash and submit expense report for petty cash
- Assist with engineering and project management activities
- Create submittal books and documentation for projects per Project Management direction
- Provide local support for corporate human resources responsibilities and employee relations functions
- Conduct new employee orientations
- Enter working hours from time sheets into NaVision & investigate and resolve any discrepancies
- Review and process purchase requisitions
- Responsible to place orders on all equipment for all projects as well as track all orders and work hand-in-hand with shipping and receiving clerk and project managers
- Maintain RMA (Return Merchandise Authorization) equipment list progress report
HUMAN RESOURCES MANAGER
GARY GODDARD ENTERTAINMENT
05.2002 - 03.2004
- Prepared and generated independent contractor agreements as needed per project
- Conducted mass independent contractor meetings for all Six Flag's seasonal new hires
- Conducted interviews for all new hires as well as exit interviews
- Provided our medical benefits package to all full time new hires
- Worked closely with our insurance broker to maintain and select affordable health plans for employees
- Conducted open enrollment meetings once a year for all employees
- Completed all insurance reports and audits for E&O Policies including Workers Compensation
- Maintained employee files
- Supervised reception staff
- Worked closely with our AP Accountant in reviewing all insurance and travel billing
- Assisted with payroll
- Worked closely with our corporate travel agent
- Process Worker's Compensation claims, Unemployment claims and Employment Verifications
- Maintained Office Manager responsibilities
EXECUTIVE/PERSONAL ASSISTANT
GARY GODDARD ENTERTAINMENT INC.
06.2001 - 05.2002
- Assist the principle and owner, Gary Goddard
- Responsible for scheduling all meetings and events, company and personal
- Accounts payable for the company and personal expenses
- Provide additional assistance for in-house attorney
- Work closely with bookkeeper to manage company and personal accounts
- Assist bookkeeper with City National Bank's online cash management system
- Arrange travel in coordination with meetings scheduled
- Responsible for shipping, receiving and United States postal mail
SR. EXECUTIVE ASSISTANT / SECRETARY ON THE BOARD OF DIRECTORS
LANDMARK ENTERTAINMENT GROUP
06.2000 - 06.2001
- Assist the Sr
- Vice President
- Organized appointments and coordinated multiple schedules
- Extensive filing
- Worked closely with project managers assisting them while on sites
- Heavy phone answering and recording messages
- Board of Directors Secretary
- Organized and informed board members of scheduled meetings
- Recorded and logged meeting minutes for corporate reference
HUMAN RESOURCES COORDINATOR
06.1990 - 07.1999
- General support for the Director of Human Resources including:
- Employee communications training
- Provide Executive Assistant support to the CEO, President and General Counsel when needed
- Responsible for providing our medical benefits package to all of Landmark's, corporate and offsite employees
- Work closely with our medical and dental representatives to identify and resolve employee claims and eligibility issues
- Assist the Director of Human Resources in conducting Exit Interviews for Landmark's project-based employees
- Conduct interviews for potential new hires
- Administer COBRA benefits to termed employees
- Process Worker's Compensation claims, unemployment claims and employment verifications
- Assist payroll with 401K recruitment
- Review and process medical and dental monthly billings
- New hire orientation
- Develop and maintain a cadre of temporary agencies to fill openings as required
- Plan, coordinate and administer company events and celebrations
- Maintain employee files
- Supervise reception staff
- Process Certificate of Insurance request for vendors
- Coordinate with accounts receivable to update monthly COBRA payments received
- Responsible for keeping track of all corporate travel, working closely with travel agent and have established monthly reports tracking all corporate, project and reimbursable travel
LICENSING COORDINATOR
07.1999 - 06.1999
- Assist the Vice President of Licensing and Merchandising Development
- Handle merchandise approvals of 1st production samples
- Organize appointments and scheduling events such as IAAPA and the Licensing Show
- Viewing and critiquing the rough cuts of new shows
- Maintain and update licensee list for properties owned
- Extensive filing and categorizing of properties
- Assist the Director of Finance & Business Affairs
- Audit all company expense reports for reimbursement
- Prepare spreadsheets showing corporate AMEX expenses
- Prepare and submit itemized legal billings according to projects
- Work closely with accounting submitting invoices for vendors and independent contractors
- Create spreadsheets for financial analysis based upon information given
- Heavy phones and filing
Education
No Degree - Developmental Psychology
SANTA MONICA JR. COLLEGE
Santa Monica, CANo Degree - Psychology
WEST LOS ANGELES JR. COLLEGE
Culver City, CASkills
- Quick learner
- Positive attitude
- Multitasking
- Strong work ethic
- Problem-solving
- Strong communication skills
- Attention to detail
- Efficient Food Preparation
- Team oriented
- Fast-paced environment
- Safe food handling
- Food preparation
Certification
ServSafe Manager Certification
ServSafe National Restaurant Association
June 2024
Timeline
FOOD SERVICE WORKER MANAGER
SODEXO (WILDER'S PREPARATORY ACADEMY CHARTER SCHOOL)
08.2021 - Current
OWNER/BAKER/CATERER
LALA'S EATS & TREATS, LLC.
12.2018 - Current
STUDIO RESOURCE MANAGER
RHETROACTIVE INC.
05.2016 - 01.2017
CONTENT COORDINATOR
STELLAR ENTERTAINMENT
11.2011 - 01.2016
PURCHASER
KEZIA GROUP
03.2007 - 08.2007
OFFICE MANAGER
ELECTROSONIC SYSTEMS INC.
03.2004 - 02.2007
HUMAN RESOURCES MANAGER
GARY GODDARD ENTERTAINMENT
05.2002 - 03.2004
EXECUTIVE/PERSONAL ASSISTANT
GARY GODDARD ENTERTAINMENT INC.
06.2001 - 05.2002
SR. EXECUTIVE ASSISTANT / SECRETARY ON THE BOARD OF DIRECTORS
LANDMARK ENTERTAINMENT GROUP
06.2000 - 06.2001
LICENSING COORDINATOR
07.1999 - 06.1999
HUMAN RESOURCES COORDINATOR
06.1990 - 07.1999
ServSafe Manager Certification
ServSafe National Restaurant Association
June 2024
No Degree - Developmental Psychology
SANTA MONICA JR. COLLEGE
No Degree - Psychology
WEST LOS ANGELES JR. COLLEGE
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