Leslie Alcala
Pasadena,Tx
Summary
Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Overview
13
13
years of professional experience
Work History
Supervisor
Jack in the Box
11.2013 - Current
- Oversee and manage smooth operations during shifts.
- Ensured compliance with company rules and regulations
- Maintained compliance with Health guidelines for proper food serving
- Supported management in problem-solving initiatives
- Ensured consistent stocking of correct inventory for entire shifts.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Personal Assistant
Chubako's Painting
02.2019 - 05.2023
- Engaged in phone conversations with prospective clients
- Performed on-site assessments of client residences, capturing project specifications and visually documenting relevant spaces.
- Utilized a designated software to generate a comprehensive and itemized bid for the client's review
- Managed and provided necessary tools and supplies for current project
- Successfully organized meeting schedules, projects, and deadlines
- Managed and processed payroll efficiently
Leasing Agent
Sharon Park Village Apartments
08.2011 - 11.2013
- Conducted property tours, highlighting included amenities for potential renters
- Collected and organized prospective tenants' information and documents for management to conduct thorough background checks
- Coordinated with maintenance to ensure unit availability
- Executed administrative duties involving rent collection, written communication with tenants, property and facility upkeep, as well as lease finalizations.
- Managed the submission of work order requests to the maintenance department; actively maintained contact with residents regarding ongoing maintenance tasks.
- Oversaw the entire process of resident transitions including conducting move-ins, move-outs, and lockouts.
Education
San Jacinto College Central campus
01.2012
High School Graduate -
Pasadena Memorial HS
01.2011
Skills
- Scheduling
- Bilingual (English & Spanish)
- Time management
- Customer Service
Timeline
Personal Assistant
Chubako's Painting
02.2019 - 05.2023
Supervisor
Jack in the Box
11.2013 - Current
Leasing Agent
Sharon Park Village Apartments
08.2011 - 11.2013
San Jacinto College Central campus
High School Graduate -
Pasadena Memorial HS