Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Alvarado

Laredo,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

6
6
years of professional experience

Work History

Sales Associate

Dillard's
Laredo, TX
08.2022 - Current
  • Organized stockroom shelves according to size, color or style.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Attended weekly team meetings to review performance goals and objectives.
  • Conducted inventories on a regular basis to track stock levels.

Dispatcher

A1 International Taxi
Laredo, TX
03.2018 - 06.2021
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Verified driver credentials prior to assigning them a route or task.
  • Maintained logs of all incoming calls and assigned tasks.
  • Provided timely updates to customers regarding their orders or requests.
  • Assigned drivers to appropriate routes based on customer needs.
  • Updated records of driver locations, delays, and cancellations.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.

Education

Some College (No Degree) - Exercise Science

Baker University
Baldwin City, KS

Skills

  • Client Account Management
  • Retail loss prevention
  • Payment Processing
  • Customer Needs Assessment
  • Upselling
  • Business Development
  • Stocking and Receiving

Timeline

Sales Associate

Dillard's
08.2022 - Current

Dispatcher

A1 International Taxi
03.2018 - 06.2021

Some College (No Degree) - Exercise Science

Baker University
Leslie Alvarado