Leslie Alvarez

Developed relationships with customers to ensure and satisfy what they were looking for.

Collaborated with team members to manage the store and make as many sales as possible. And always pushed sales, and reversed any returns to make the goal for the day.

Provided training for new hires. Sharing methods to build the culture of the store. As well as guiding them through situations and built communication skills between the team members and management.

Completed tasks as needed in a reasonable time. Maintained the store and my area as neat and clean as possible to make it easier for the customers coming in and team members.

Assisted store management as needed. Answered any questions team members may have and any questions customers may have as well.

Managed registers, cards transactions, and cash transactions efficiently. Including problem solving with any transaction like returns, and exchanges.

Volunteered extra shifts and hours during holiday season, call outs, and busy days. Filled the floor with as much merchandise as needed, made sure all marketing was accurate and up to date.

Find other solutions for the customers if what they were looking for was not available. Take time explaining to them the process and other options they could chose from.

Translated as needed in English, and Spanish.