Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leslie Amador

Winchester

Summary

Motivated and reliable professional with 6 years of experience in customer service. Skilled in problem-solving and effective decision-making in fast-paced environments. Committed to providing exceptional service and ensuring customer satisfaction. A quick learner with a proactive approach, consistently seeking opportunities for professional growth and development. Committed to fostering a positive team atmosphere. Known for attention to detail and the ability to manage multiple tasks efficiently, resulting in enhanced team productivity and customer experience.

Overview

6
6
years of professional experience

Work History

Behavior Technician

ABS Kids
02.2024 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.

Accounts Receivable Clerk

Allan Company
07.2021 - 01.2024
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.

Cashier

Allan Company
12.2020 - 07.2021
  • Delivered excellent customer service in both English and Spanish, enhancing customer satisfaction and engagement.
  • Processed payments and managed ticket sales, ensuring a smooth and efficient transaction experience for customers.
  • Handled 30-70 customer checks daily with attention to detail and accuracy.
  • Opened and closed registers, maintaining accurate cash flow and inventory accountability.

Cashier

McDonald's
12.2018 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Accounting And Finance

Mt. San Jacinto College
San Jacinto, CA
03-2026

High School Diploma -

Azusa High School
Azusa, CA
03-2018

Skills

  • Effective communication - (English & Spanish)
  • Data collection
  • Documentation skills
  • Invoice processing
  • Attention to detail
  • Time management skills
  • Cash handling
  • Team collaboration
  • 10 key typing
  • Filing
  • Data entry

Languages

Spanish
Limited Working

Timeline

Behavior Technician

ABS Kids
02.2024 - Current

Accounts Receivable Clerk

Allan Company
07.2021 - 01.2024

Cashier

Allan Company
12.2020 - 07.2021

Cashier

McDonald's
12.2018 - 07.2020

Accounting And Finance

Mt. San Jacinto College

High School Diploma -

Azusa High School

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Leslie Amador