Leslie-Ann White
Katy,TX
Summary
Skillful School Teacher with structured and organized approach to classroom development. Carefully analyzed student areas of weakness and promoted areas of excellence. Orchestrated innovative solutions to academic and interpersonal problems. Developed compassionate approach to growing student maturity. Results-driven style of teaching with strong record of success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
After-School Teacher
Grace United Methodist Church
St. Albans, NY
11.2021 - 06.2022
- Established open communication and positive relationships with students, parents, peers and administrative staff.
- Provided warm, supportive environment for developing academic, social and emotional growth.
- Developed communicative relationships with students and parents to support learning.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
Customer Service Associate
Home Depot
ELMONT, NY
01.2021 - 06.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Personal Shopper
Walmart
Valley Stream, NY
06.2019 - 04.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Bra Specialist
Victoria's Secret & PINK
Garden City, NY
06.2018 - 04.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed and actualized customer service initiatives to decrease wait times.
Education
No Degree - Nursing (August 2019- November 2021)
University of Bridgeport
Bridgeport CTSkills
- Educational Opportunities
- Curriculum Selection
- Human Resources Department Processes
- Order and Refund Processing
- Customer Account Management
- Gift Wrapping Boxes
- Personal Shopping
- Upbeat and Outgoing Attitude
- Building Customer Loyalty
Timeline
After-School Teacher
Grace United Methodist Church
11.2021 - 06.2022
Customer Service Associate
Home Depot
01.2021 - 06.2022
Personal Shopper
Walmart
06.2019 - 04.2021
Bra Specialist
Victoria's Secret & PINK
06.2018 - 04.2019
No Degree - Nursing (August 2019- November 2021)
University of Bridgeport
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