Leslie Arevalo
Douglas,AZ
Summary
Responsible bilingual individual proficient in fast paced, multitasking medical office with various locations. I've dedicated over 10 years working for the same company while taking on multiple positions within. Love to take initiative and very dedicated to fulfilling any pending task.
Overview
14
14
years of professional experience
Work History
Office Manager
Saguaro Podiatry Associates
01.2019 - Current
- Supervise and oversee four different clinic locations while still practicing full medical assistant position and duties listed below
- Interview suitably qualified applicants, and ultimately, extend job offers to the strongest candidates
- Assign tasks and coordinate duties for multiple employees
- Supervise clerical and medical staff and provide training and orientation to new staff
- Organize trainings and conferences for physicians and employees. Maintain payroll information by collecting, calculating, and entering data into payroll system
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced
- Oversee insurance billing reports and claims, and run insurance eligibility for each individual patient
- Provide customer service and resolve any issues or dissatisfaction patients may have.
Medical Assistant
Saguaro Podiatry Associates
09.2014 - Current
- Interview patients to obtain medical history and measure their vital signs, weight, and height
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Show patients to examination rooms and prepare them for the physician
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and fully stocked with medical supplies
- Change dressings on wounds
- Operate x-ray, or other equipment to administer routine diagnostic tests
- Clean and sterilize instruments and dispose of contaminated supplies
- Prepare and administer medications as directed by a physician
- Ordering and dispensing durable medical equipment to patients
- Authorize drug refills and provide prescription information to pharmacies
- Verify insurance and benefits
- Submit prior authorization requests
- Contact medical facilities or departments to schedule patients for diagnostic tests or admission
- Schedule patients for outpatient and in-office surgeries
- Take inventory and order medical, lab, and office supplies or equipment
- Supervise other clerical staff and provide training and orientation to new staff.
Receptionist
Saguaro Podiatry Associates
09.2012 - 09.2014
- Greet and check in patients arriving the clinic
- Maintain lobby and surrounding areas clean
- Schedule initial and follow up appointments for patients
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations
- Request and send updated referrals and authorizations to insurance and other facilities
- Assist patients with completing demographic and medical history forms.
Office Assistant
American Family Insurance
08.2012 - 01.2013
- Assist agent in giving potential clients quotes on life, house and car insurance
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Schedule and confirm appointments for clients, customers, or supervisors
- Locate and attach appropriate files to incoming correspondence requiring replies
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced
- Operate office equipment, such as fax machines, copiers, or phone systems
- Complete forms in accordance with company procedures.
Shipping Clerk
CVG/MWC
06.2010 - 06.2012
- Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy
- Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or record keeping purposes
- Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
- Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications
- Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter
- Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials
- Determine shipping methods, routes, or rates for materials to be shipped.
Education
High School Diploma - basics
Douglas High School
Douglas, AZ05.2010
Skills
- Bi-lingual
- Initiated
- HIPPA compliant
- Insurance knowledge
- Strong customer service and Attention to detail
- Fast and Kinesthetic learner
- Proficient in Time Management and Multitasking
- Flexibility and Dedication
- Computer and Electronics Operating and Troubleshooting
- Problem Resolution
- Clerical Support
- Office Administration
- Payroll Processing
- Billing
- Data Entry
Personal Information
Work Permit: Authorized to work anywhere in the U.S.
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Saguaro Podiatry Associates
01.2019 - Current
Medical Assistant
Saguaro Podiatry Associates
09.2014 - Current
Receptionist
Saguaro Podiatry Associates
09.2012 - 09.2014
Office Assistant
American Family Insurance
08.2012 - 01.2013
Shipping Clerk
CVG/MWC
06.2010 - 06.2012
High School Diploma - basics
Douglas High School
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