Leslie Ash

Work History

Halcyon Home Health

Austin, TX

03.2016 - 03.2020

Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Improved client comfort by providing exceptional personal care and maintaining clean, safe environment.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Planned, prepared, and served meals and snacks according to prescribed diets.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce risk of injury for both parties.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated respect, friendliness and willingness to help wherever needed.

Munch! Restaurant

04.2014 - 07.2015

Oversaw operations of both front and back of house to determine ways to improve service, performance, and safety.
Ensure compliance with all health and fire regulations, food preparation methods, maintain food and equipment inventories, monitor budgets and payroll records, assess staffing needs, recruit, hire, organize and direct worker training programs and evaluate employee performance.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by 10 team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Crystal Lake Country Club

Crystal Lake, IL

01.2010 - 06.2014

Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Adhered to all health and safety regulations while serving food and beverages.
Assisted in setting up event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Provided friendly, courteous service to create memorable moments for guests.

Answered guest questions about event plans and food service choices.
Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
Handled food and beverage orders for up to 250 guests, delivering prompt and friendly service.
Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.

Department of Treasury, IRS

01.2010 - 05.2010

Seasonal position spent extracting, sorting, numbering, batching and filing tax returns and related correspondence
Received, opened, sorted, and distributed both incoming and outgoing mail
Screened documents, forms, and letters addressed or routed to various offices, upwards of 500 per day.
Examined file material to identify primary subject matter and assign proper classification.

Alliance Transportation Group

08.2009 - 11.2009

Collected travel data from driving public at various locations for reporting to Texas Department of Transportation,
Survey questions were standardized and read exactly as written
Maintained confidentiality of all information gathered from surveys
Solicited prospective subjects to complete survey.