Self-motivated Quality Assurance Analyst with solid background performing testing in various development projects. Ability to quickly pivot and take on new challenges while while remaining dedicated to coaching a high-performance team with multiple deadlines.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst/Scrum Master
Truefit
08.2018 - 10.2023
Conducted in-depth software testing across multiple platforms while concurrently serving as Scrum Master for team
Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing user perspective
Facilitated daily stand-ups, project and team retrospectives, and 1:1 meetings to collect feedback and identify and resolve team conflicts
Peer reviewed UI/UX designs to ensure business and functional project objectives are met
Partnered with product owner to write stories, assign tasks, manage backlog, plan sprints and ensure successful releases
Assisted developers by providing clarity on tasks, gathering missing assets and determining requirements
Created and updated procedure and regression testing documentation
Supported company by being flexible, hardworking, and able to handle multiple priorities
Director of Consumer Navigation
Consumer Health Coalition
03.2003 - 07.2018
Sixteen years of experience, including four in senior management of five health care navigators, five community health workers, and several interns
Served as Interim Executive Director during executive transition
Wrote, executed, and managed several grants including a 2.5 million four year federal grant
Maintained expert level knowledge of diverse issues within public policy including Medical Assistance, CHIP, and Health Insurance Marketplace
Represented organization though various media outlets including print, radio, and television
Developed collaborations and community partnerships to advance mission to increase access to quality, affordable healthcare
Conducted presentations to a large variety of populations, many to rooms of 100 + individuals
Ensured PII compliance, language access, and cultural competency among staff
Prepared grant reports, evaluated programs, and managed program budgets
Oversaw operations and coached staff to achieve daily and long-term goals.
Managed employee benefits, policies and procedures, billing, RFPs, and audit preparation
Executed annual membership campaign and contributed in development of agency marketing materials
Education
Bachelor of Arts - Public Administration
University of Pittsburgh
Pittsburgh, PA
05.2002
Certificate, Conceptual Foundations of Medicine
University of Pittsburgh
Pittsburgh, PA
05.2002
Skills
Agile Methodologies
Project Management
Test Case Development/Test Planning
Manual Testing Across Multiple Platforms
Data Analysis
Group Presentations
Team Leadership
SQL Understanding
Attention to Detail
Coaching and Mentoring
Certification
Certified ScrumMaster, Scrum Alliance, 2021
Further Education
Leadership Pittsburgh Graduate
Leadership On Board, 2008
Leadership Development Initiative XIV, 2007