Leslie Barr-Flowers
Florence,SC
Summary
Accomplished educator and administrative professional with a proven track record at Frederick County Public School System, adept in policy analysis and fostering professionalism. Excelled in enhancing academic performance and operational efficiency, achieving significant improvements in student engagement and claims processing accuracy. Renowned for confidentiality and multitasking, consistently delivering results beyond expectations.
Overview
2010
2010
years of professional experience
Work History
Home/Hospital Teacher
Frederick County Public School System
08.2006 - 09.2009
- This position provides educational services for students in their individual homes and or hospital rooms.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students who are unable to attend regular classes due to various reasons including( physical, learning disabilities, disciplinary problems etc.
- Provided individualized support for students with diverse needs, improving their academic performance and confidence.
- Maintained accurate records of student attendance, assignments, and assessments to monitor progress throughout the school year.
- Collaborated with other teachers to develop cross-curricular lesson plans, fostering a comprehensive understanding of subjects.
- Developed strong rapport with students and parents, maintaining open communication lines to address concerns and celebrate achievements.
- Distributed course syllabus and communicated course standards and learning objectives to students.
Substitute Teacher
Frederick County Public School System
08.2004 - 09.2009
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Cash Office Associate
Ross Dress for Less
09.2004 - 09.2009
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Performed daily cash reconciliations to determine accuracy of financial reports.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
- Trained new employees on proper cash routines, procedures, and requirements.
- Monitored and maintained adequate levels of currency and coins, reducing downtime due to insufficient funds.
- Contributed to a positive work atmosphere by demonstrating excellent teamwork skills and maintaining open communication with colleagues.
- Maintained accurate financial records with diligent data entry and documentation of transactions.
- Researched and resolved account discrepancies.
- Provided support to sales associates during high-volume periods, effectively managing increased customer demands.
- Collaborated with team members to ensure timely completion of cashiering tasks, improving overall customer satisfaction.
- Investigated financial inconsistencies to solve discrepancies and reported to manager.
- Maintained strict adherence to company policies and guidelines for confidentiality of sensitive information.
- Implemented improved cash counting techniques, resulting in faster processing times and fewer errors.
- Entered figures using 10-key calculator to compute data quickly.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Purchasing Assistant
Greensville Correctional Center
09.1995 - 11.1997
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Established and managed supplier and vendor relationships.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
Timekeeper
Brunswick Correctional Center
10.1991 - 11.1994
- Verified timekeeping records and handled any discrepancies with employees.
- Checked accrued hours against listed hours for leave time.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
- Researched and resolved time discrepancies.
- Ensured compliance with labor laws and company policies by monitoring hours worked and flagging potential violations for resolution.
- Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
- Provided essential support during audits by maintaining thorough documentation of timekeeping procedures and records.
- Upheld the highest standards of confidentiality when handling sensitive employee information, earning a reputation for trustworthiness and professionalism.
- Maintained accuracy in transferring correct data from payroll spreadsheets into timekeeping system.
Insurance Claims C)lerk
Ryder Truck Rental
- Resolved customer complaints by addressing concerns and providing clear explanations of policy coverage and limitations.
- Increased policyholder retention rates through exceptional service during the claims process.
- Reduced claim processing errors by conducting thorough policy reviews and maintaining up-to-date knowledge of industry regulations.
- Collaborated with adjusters and investigators to gather necessary information for accurate claim assessments.
- Streamlined procedures for data entry, leading to improved accuracy in policy documentation.
- Maintained organized claim files, ensuring easy access to pertinent information for efficient processing.
- Enhanced customer satisfaction with timely and accurate claims settlements, ensuring adherence to company guidelines.
- Responded to customer inquiries, providing detailed explanations of insurance policies and claims processes.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Posted payments to accounts and maintained records.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Processed and recorded new policies and claims.
Education
Bachelor Of Arts - English
Bennett College For Women
Greensboro, NC05.1984
Skills
- Policy analysis
- Confidentiality
- Claims review
- Claims
- Payments posting
- Multitasking
- Reporting skills
- Professionalism
Timeline
Home/Hospital Teacher
Frederick County Public School System
08.2006 - 09.2009
Cash Office Associate
Ross Dress for Less
09.2004 - 09.2009
Substitute Teacher
Frederick County Public School System
08.2004 - 09.2009
Purchasing Assistant
Greensville Correctional Center
09.1995 - 11.1997
Timekeeper
Brunswick Correctional Center
10.1991 - 11.1994
Insurance Claims C)lerk
Ryder Truck Rental
Bachelor Of Arts - English
Bennett College For Women
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