Leslie Botts
Hamilton,OH
Summary
Dynamic Administrative Assistant with a proven track record at Fairfield City Schools, excelling in data management and customer service. Skilled in Microsoft Excel and office administration, I enhance operational efficiency and foster strong client relationships, ensuring seamless communication and support. Committed to delivering exceptional service and optimizing workflows for improved outcomes.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Fairfield City Schools
06.2019 - Current
- Executed diligent data management for critical organizational data.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Administrative Assistant Associate
Bartels Heating and Cooling
06.2017 - 12.2017
- Handled high volume phone calls professionally, directing inquiries to appropriate parties or taking detailed messages as necessary.
- Collaborated cross-functionally with other departments to ensure efficient flow of information between teams.
- Increased office efficiency by managing schedules, organizing meetings, and maintaining accurate record-keeping systems.
- Managed office supply inventory by monitoring usage patterns and placing orders before stock ran out, avoiding last-minute shortages.
Independent Provider
Ohio Department of Disability
09.2007 - 09.2017
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Enhanced client mobility through diligent physical therapy exercises, increasing independence and selfsufficiency.
- Collaborated with healthcare professionals to develop customized care plans tailored to client needs.
- Protected client privacy by adhering strictly to HIPAA guidelines throughout all aspects of service provision.
- Empowered clients by offering education on managing their own health conditions effectively and independently when possible.
- Provided emotional support to clients, promoting mental wellness and stability during challenging times.
- Maintained accurate records of client progress, enabling informed adjustments to care plans as needed.
- Actively participated in ongoing professional development opportunities in order to stay current on best practices within the industry.
- Improved clients'' overall well-being through dedicated assistance with activities of daily living.
- Assisted clients in maintaining a clean and safe living environment, contributing to an improved quality of life.
- Managed schedules efficiently to ensure timely arrival at all appointments and obligations related to client care duties.
- Facilitated transportation for clients to medical appointments or social engagements, ensuring punctuality and reliability.
Dental Assistant
Kunzler Dentistry
10.2000 - 06.2006
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Education
Business Administration
Cincinnati State Technical And Community College
Cincinnati, OHAssociate Of Business Administration - Business
Miami University
Oxford, OH12.1989
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- Microsoft Excel
- File organization
- Customer and client relations
- Customer relations
Timeline
Administrative Assistant
Fairfield City Schools
06.2019 - Current
Administrative Assistant Associate
Bartels Heating and Cooling
06.2017 - 12.2017
Independent Provider
Ohio Department of Disability
09.2007 - 09.2017
Dental Assistant
Kunzler Dentistry
10.2000 - 06.2006
Business Administration
Cincinnati State Technical And Community College
Associate Of Business Administration - Business
Miami University
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