Results-driven Human Resources professional with extensive experience in benefits administration, recruitment, employee relations, and workers' compensation. Proven track record of developing and implementing strategies to support organizational goals and enhance employee engagement.
Overview
14
14
years of professional experience
Work History
HUMAN RESOURCES GENERALIST
Crossroads School For Arts & Sciences
07.2021 - 01.2024
Administered benefit plans for over 400 school faculty, staff members, and retirees by researching and solving complex issues.
Directed open enrollment communication and election process for employees and retirees by conducting informational meetings, obtaining 100% participation via Paycom, and transmitting accurate enrollment information to benefit carriers.
Managed and ensured compliance for leaves of absence and reasonable accommodation processes.
Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
Supported employee relations by conducting investigations, analyzing information, and providing appropriate coaching and recommendations to supervisors.
Reported, monitored, and provided status updates on workers' compensation claims to employees, supervisors, and insurance brokers.
Maintained up to date records of employee information in Paycom, ensuring accurate reporting and data-driven decision making
Collaborated with management to implement strategic HR initiatives to improve company culture.
Contributed to employee onboarding process by conducting new hire benefit orientations.
HUMAN RESOURCES ANALYST
City Of El Segundo
07.2016 - 04.2021
Administered benefits for active and retired employees including enrollments, terminations (COBRA), conducting informational meetings, and managing quarterly billing for retirees.
Managed recruitment process from conception to hire by consulting with hiring managers, creating job announcements, screening applications in NeoGov, coordinating interviews, and preparing offer letters.
Acted as liaison for workers’ compensation issues, including injury and illness documentation, conducting interactive meetings, and preparing disability retirement paperwork for submission to CalPERS.
Led open enrollment process including preparing communication materials, updating information in CalPERS’ system and Tyler Munis, and providing active and retired employees with benefits information.
Coordinated annual health fair by securing logistics and partnering with benefits broker and City departments to ensure a successful experience.
Prepared staff reports for Council review.
Attended union negotiation meetings and provided researched information to association representatives.
Assisted with employee investigations by meeting employees, serving interview notices, and providing necessary benefit and exit information.
Served as Resource Unit Leader on All Hazard Incident Management Team during COVID-19 pandemic and civil unrest periods.
Supervised Human Resources interns and temporary employees.
HUMAN RESOURCES SPECIALIST II
City Of Newport Beach
03.2010 - 07.2016
Managed benefits for approximately 1,000 active and retired employees including enrollments, terminations (COBRA) and acting as liaison to benefits vendors.
Planned, organized, and executed annual benefits open enrollment period by preparing communication materials, updating information with benefit carriers and in Tyler Munis, and providing active and retired employees with plan information.
Coordinated annual health fair by securing logistics and partnering with vendors and City departments to ensure a successful experience for approximately 400 attendees.
Managed disability claims and leave of absence requests by conducting meetings, preparing appropriate documentation and communicating with third-party administrator.
Collaborated with Payroll department to report disability and workers’ compensation payments.
Wrote and edited Human Resources submission articles for City newsletter.
Education
BACHELOR OF ARTS - SPEECH COMMUNICATION
San Diego State University
San Diego, CA
Skills
Benefits Administration
Microsoft Office
Employee Relations
Google Suite
Recruitment
HRIS and Applicant Tracking Systems
Workers' Compensation
Policy Interpretation
Safety Protocol
Event Planning
Employee Onboarding
Exit Interviews
Certifications Courses
Professional Designation in Human Resources - University of California, Los Angeles
Timeline
HUMAN RESOURCES GENERALIST
Crossroads School For Arts & Sciences
07.2021 - 01.2024
HUMAN RESOURCES ANALYST
City Of El Segundo
07.2016 - 04.2021
HUMAN RESOURCES SPECIALIST II
City Of Newport Beach
03.2010 - 07.2016
BACHELOR OF ARTS - SPEECH COMMUNICATION
San Diego State University
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