Leslie Campos
Emporia
Summary
My name is Leslie Campos I am 25 years old I currently live in Emporia Kansas I would like to find a Secure and responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Radius global solutions
- Contacted patients to obtain information required for accurate claim adjudication
- Maintained a high level of professionalism when dealing with difficult customers
- Handled customer complaints and inquiries in a courteous and efficient manner
- Provided exceptional customer service to ensure customer satisfaction
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Resolved customer complaints promptly and efficiently
- Developed strong customer relationships and loyalty through effective communication
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Proofread documents prior to submission ensuring accuracy of content and grammar
- Greeted visitors at reception area upon arrival providing them with necessary information
- Monitored inventory levels of office supplies and placed orders when necessary
- Coordinated logistics for corporate events such as off-site meetings or team building activities
- Provided administrative support for staff members in the organization by scheduling meetings, organizing travel arrangements and preparing agendas
- Performed research tasks using online resources or written materials to provide accurate information to colleagues or customers
- Adhered to all corporate policies regarding security protocols when handling sensitive information
- Compiled data from multiple sources into comprehensive documents for review by senior executives
Business Assistant
Happy smiles
- Demonstrated expertise in resolving complex customer inquiries regarding mobile devices
- Developed training materials for new employees related to the use and maintenance of mobile devices
- Provided technical support to customers for mobile device issues, troubleshooting hardware and software problems
- Assisted customers with setting up their mobile devices for optimal use and performance
- Utilized advanced diagnostic tools to identify potential problems with mobile devices prior to repair or replacement
- Maintained accurate records of repair services performed on each device
Mobile Expert
T-mobile
Manager
Ihop
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Participated in ongoing training to enhance own job skills and knowledge
- Focused on learning new skills and staying updated with industry changes
- Met deadlines while maintaining high-quality deliverables
- Managed and coordinated multiple projects while ensuring timely completion
Dental Assistant
Carearc
01.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Dental Assistant
Keith and associates dentistry
03.2021 - 06.2023
- Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics
- Sterilized and disinfected instruments and treatment rooms
- Took digital X-rays and intraoral photographs
- Maintained a clean work area by sterilizing instruments after each use and disposing of contaminated materials properly
- Prepared treatment rooms with appropriate instruments before each appointment
- Set up dental instruments and supplies in alignment with dentist preferences
- Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs
- Followed infection-control standards and sanitization protocols to safeguard patients and staff
- Provided support to other staff members as needed during busy times at the clinic
- Took impressions and X-rays in support of patient evaluation and diagnostic care
- Performed chair-side dental procedures in a timely manner
- Transferred instruments and provided suction during procedures
- Assisted clients with understanding insurance policies and coverage options by providing detailed explanations
- Analyzed insurance claim forms or related documents to review for completeness and accuracy
- Generated monthly reports summarizing progress made towards achieving organizational goals
Education
High School Diploma -
Emporia high school
Emporia, Kansas05.2017
Skills
- Office Management
- Strong Manual Dexterity
- Four-Handed Procedures
- Restorative Procedures
- Customer service
- Microsoft
- Manager
- Dental assistant
- Active listening
- Microsoft Excel
- Customer satisfaction measurement
- Scheduling
- Follow-up skills
- Appointment scheduling
- Microsoft PowerPoint
- Staff training
- Customer education
Certification
Nitrous Certification,
Timeline
Dental Assistant
Carearc
01.2024 - Current
Dental Assistant
Keith and associates dentistry
03.2021 - 06.2023
Customer Service Representative
Radius global solutions
Business Assistant
Happy smiles
Mobile Expert
T-mobile
Manager
Ihop
High School Diploma -
Emporia high school
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