Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Canfield

Greenville,SC

Summary

First, personally I have bought my as a single mother. That with raising my daughter and now my grandson with no outside assistance shows my perseverance and rolls over to my work life. With Aetna I have scored 95-100% over the last year and a half from the home office. I am also willing to help coworkers. I am a great team player.

Overview

2019
2019
years of professional experience

Work History

CSR

Sitel

Took calls from customers of Apple Cash

CSR

Concentrix

Assisted with Aetna members. Had many members who asked for me directly. Also maintained a 95-100% on audits

Cafeteria

Furman University
03.2016 - 04.2018
  • Exhibited exceptional self-initiative and reliability.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Department Manager

Walmart
11.1988 - 10.2008
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Education

Tennessee Temple
Chattanooga, TN

Skills

  • Call center experience
  • Customer focus
  • Complaint handling
  • CRM software

Timeline

Cafeteria

Furman University
03.2016 - 04.2018

Department Manager

Walmart
11.1988 - 10.2008

CSR

Sitel

CSR

Concentrix

Tennessee Temple
Leslie Canfield