Highly motivated professional with the ability to work in a variety of business models and with experience in Sales, Management, and Human Resources, looking for a challenging opportunity.
Overview
20
20
years of professional experience
Work History
Realtor
METHOD REAL ESTATE GROUP
08.2018 - Current
Developed Client Guarantee Program to assure client's of my commitment to giving them a world-class experience
Closed $19M in Sales
Educated clients on the Purchase or Sale of property by the implementation of interactive documentation to facilitate understanding.
Coordinated various aspects of real estate transactions such as inspections, financing arrangements and appraisals while keeping the client and transaction deadline oriented.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Executive Assistant/Transaction Coordinator
KELLER WILLIAMS REALTY AUGUSTA PARTNERS
03.2017 - 05.2018
Managed the lifecycle of the Real Estate process starting at Contract through to Close.
Responsible for efficient and timely communication with all clients, vendors, and Real Estate Agents..
Managed multi-tasks as well as changing priorities on a daily basis.
Accurately input all listings into the MLS.
Scheduled home tours for Agent, collected deposits from Clients and prepared contracts.
Office Manager
SUGGS KENNEL
09.2014 - 03.2017
Managed staff to include: training, disciplinary action and scheduling.
Wrote and edited all content on website and Facebook Page.
Wrote policies on: Cell Phone use; Barking Dogs; Dog Fighting; Lifting Protocol and trained employees.
Conducted all Human Resource activities such as the implementation and training on: application form and hiring process; training process for new employees; reviewed employees and conducted disciplinary action
Interviewed Kennel Software vendors and conducted implementation of software that included the ability to accept credit cards which was the first time in this 50 year old business's history.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Owner/Certified Professional Organizer
ALL ABOUT ORGANIZING, LLC
04.2010 - 08.2014
Developed a budget; sales & marketing plan; pricing model (based on the job not hour), and a customer service program
Assisted clients with the physical, emotional and psychological concerns in the declutter and organizing of their home or office
Skilled at negotiating, networking, and coaching clients to success
Published article in the National Association of Professional Organizers magazine, titled: Doing Away with the Hourly Rate Mentality.
Career Center Specialist
Columbia County Board of Education
08.2008 - 05.2009
Managed the Apprenticeship program for Evans High School to include removal of students who didn't abide by the programs rules.
Coordinated and Conducted classroom exercises in computer lab for all grades and students in the school to include: research on careers, schools, the military as well as trades.
Human Resource Generalist
DTC Communications, Inc
04.2004 - 01.2005
Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Interviewed applicants to build candidate pipelines and enhance company culture.
Developed and conducted company-wide training.
Education
Bachelors of Science in Business Studies With a Concentration in Human Resource Management -
Southern New Hampshire University
Skills
Detail Oriented
Coaching
Training
Relationship Building
Team Player
Conflict Resolution
Multi-Tasker
Microsoft Office
Google Workspace
Social Media
Public Speaking
Creative Problem Solver
Negotiation
Interview Skills
Contract Negotiation
Client Relations
Business Development
HR policies and procedures
Training and mentoring
Employee Relations
Timeline
Realtor
METHOD REAL ESTATE GROUP
08.2018 - Current
Executive Assistant/Transaction Coordinator
KELLER WILLIAMS REALTY AUGUSTA PARTNERS
03.2017 - 05.2018
Office Manager
SUGGS KENNEL
09.2014 - 03.2017
Owner/Certified Professional Organizer
ALL ABOUT ORGANIZING, LLC
04.2010 - 08.2014
Career Center Specialist
Columbia County Board of Education
08.2008 - 05.2009
Human Resource Generalist
DTC Communications, Inc
04.2004 - 01.2005
Bachelors of Science in Business Studies With a Concentration in Human Resource Management -
Payroll Specialist at Distinguished Real Estate (Al Tayer Group Company- Luxury Real Estate)Payroll Specialist at Distinguished Real Estate (Al Tayer Group Company- Luxury Real Estate)
Licensed Real Estate Agent at SBRG Real Estate & The Hogan Group Real EstateLicensed Real Estate Agent at SBRG Real Estate & The Hogan Group Real Estate
Licensed Real Estate Agent at SBRG Real Estate & The Hogan Group Real EstateLicensed Real Estate Agent at SBRG Real Estate & The Hogan Group Real Estate